No Audio Output Installed

[cedaraaron]

I downloaded updates yesterday from Hewlett Packard, starting with the audio driver update. It asked me if I wanted to restart and I didn't. Today when I started my computer the audio doesn't work and every attempt I have made to resolve the issue has been fruitless. What do I do next?

Update: It tells me "Windows found drivers.........encountered an error while attempting to install.......(Realtek High Definition Audio)......then.....One of the installers for this device cannot perform the installation at this time"

 

[fredfinks]

right click speaker on taskbar.
go to sounds > playback
is the correct device ticked and set as default?

 

[cedaraaron]

It says "No audio devices are installed"

 

[fredfinks]

download and install the driver

 

[cedaraaron]

Every time I try to install a driver it says I cant - and gives me the message I posted in the "Update".

 

[Kiril_Petkov]

Make manual install of the driver after you download it from manufacture of the audio device not from MS or HP.

 

[cedaraaron]

How do I find the specs for the audio device?

I found a folder for audio in system, with a file in it that says "Driver setup for Relatek Audio" - I guess I can just that information to find and manually install the driver - but couldn't I use this one?

 

[cedaraaron]

I think this is the main issue: "One of the installers for this device cannot perform the installation at this time."

 

[smorizio]

it a known issue. go to add remove programs and uninstall if you can the realteck audio manager. once that done reboot and see if the driver will install. if the driver still has an issuue. try the newest driver from realtheck.
http://www.realtek.com/
use the hd audio driver.

 

[cedaraaron]

Under "remove programs" I found the Realtek Driver @ over 400mb but not the manager - uninstall the driver?

 

[smorizio]

under programs there should be relteck software. you want to uninstall it there.

 

[cedaraaron]

Im using Win 10 and it is called "Apps and Features" and can remove driver, thats it. When I go into processes using ctrl+alt+del, I see the realtek manager though. So maybe I am looking in the wrong place?

 

[cedaraaron]

I tried uninstalling the driver and that didn't work - still no output device installed.

 

[smorizio]

try reinstalling the intel chipset driver also in the bios make sure the audio chipset is turned on.