No icons at all; black screen only

[sheilahen]

Hello,
I turn on laptop and it start but no icon appear, and that leaves me helpless, cannot do any kind of task on pc. Could this be a virus?

 

[bmathews]

You may have somehow un-checked the Right-Click->View->Show Desktop Icons

See if that helps!

Brett M,
Windows Outreach Team

 

[sheilahen]

Thanks for everyone helps! I did get the laptop back up and running! I did something that I thought would never work........but it did!! Anyone else having this problem I suggest you try this at:

www.laptoprepair101.com/laptop/2010/10/06/fix-video-problem-hp-laptops/

It really worked with 2 of my laptops!!!!