No internet access

[Siddharth_9]

I can connect to my wifi/lan but browsers can't connect. Ping has no responses. Winsoc reset has no effect.please help.

 

[Laptop_Nerd]

Hi,

Please do try these troubleshooting steps that may help.
- First is to uninstall/reinstall the wifi adapter.
- Go to Device Manager and uninstall the wifi adapter.
- Reboot the PC once uninstalled then test it again after the reboot.
- If it will connect to your wifi network but not on your browsers reset them.
Google Chrome: https://support.google.com/chrome/answer/3296214?hl=en
Internet Explorer: http://windows.microsoft.com/en-us/internet-explorer/reset-ie-settings
- If all these will still not work try connecting in Safe Mode with Networking.

Here are more troubleshooting steps if all these will not work.
http://www.tomshardware.com/faq/id-2751316/connectivity-issues-windows-fixes.html