My laptop has been having internet issues lately. Wifi is working perfectly fine when I am close to the router, but the second that I plug in an ethernet cable, after a few seconds, I lose internet connection. This happens even if I am still connected to wifi; the ethernet cable stops any and all connection after about 10 seconds. This started happening seemingly randomly a few days ago, and ethernet has happened to work once or twice since then but every other time it doesn't. I've tried many things such as different ethernet cables but I can't seem to work things out. This only happens to my laptop. All other computers have ethernet working properly, and also all drivers are updated.
It would help to know if this is more likely to be a hardware or software problem as well.
It would help to know if this is more likely to be a hardware or software problem as well.