No sound after installing new graphics card

[firechicken76]

I just bought an intel with a 3.4ghz processor, it came with windows 8.1. I bought a radeon HD 6450 graphics card. My problem is that I have no sound now.

After researching i have come to the conclusion that my computer is trying to use the audio through the hdmi cable. I need to get the audio through the onboard card.

I found that if i go into the bios i could switch the audio from the radeon card to the onboard card.

I found how to reset the computer into bios, but when i try it, it resets and i just get a black screen, not even a dell logo. I reset the computer and it loads up and goes right to the password screen.

I tried uninstalling the audio driver for the radeon card, unplugging the hdd before booting, and even tried running the factory graphics card.

Im having no luck, i know what i need to do, i just cant get there to do it. please help someone, Id like to get my audio back on.

 

[IDontUnderstand]

So are you able to get into Windows right now?

 

[firechicken76]

yea, im on my new computer, it works great, just no sound.

 

[IDontUnderstand]

Are you using HDMI cable to connect from your PC to monitor? If so, try using VGA and then plug in your speaker into the green audio ports in the rear panel.

 

[firechicken76]

yea, im using hdmi, k ill try it.

 

[firechicken76]

Ok, tried it. Still the same. I tried hooking my computer up to my tv through hdmi and i got a blue screen.

 

[IDontUnderstand]

Let's go back to the monitor, go to your Sound > Playback (tab) > make sure Speakers is enabled, and AMD HDMI Output is disabled

 

[firechicken76]

there is no sound option on my monitor. It has an hdmi cable but i used an adapter to plug it in. I need to find out how to get into the Bios to fix the problem.

 

[IDontUnderstand]

Oh no, I wasn't talking about the monitor. I was talking about the Sound within Control Panel.

 

[firechicken76]

oh, i see. ok, hdmi output is was disabled and speakers were enabled. ive tried updating drivers, nothing is working.

 

[IDontUnderstand]

Alright so BIOS, get in there and audio options should be under South Bridge or something, where the front I/O and onboard connectors are being controlled.
If you can't find it, I can try to help if I can get the motherboard's model number

 

[firechicken76]

"I found how to reset the computer into bios, but when i try it, it resets and i just get a black screen, not even a dell logo. I reset the computer and it loads up and goes right to the password screen."

 

[IDontUnderstand]

So when you press F12 or DEL nothing comes up and just go to Windows?

 

[firechicken76]

nope, just goes from a black screen to the password screen, normally it shows the dell logo, but for some reason it doesnt after i installed that graphic card.

I just had an idea, im not sure if it will work but i guess its worth a try.

I have 2 hard drives on inside the computer, the factory hard drive with win 8.1 installed, and an older one with windows 7 installed. What if i pulled the factory hard drive out and let the computer load up with the other hard drive that had win 7? will that work? maybe if I have a windows 7 opperating system i can hold down a button after restart and get into bios.

anyone know if this is worth a shot? or will it screw my computer up?

 

[IDontUnderstand]

It won't screw up your PC.
When you tried to get into BIOS, did you hold down the button or did you press it rapidly?

 

[firechicken76]

ive got the old graphics card back in and working, but im getting no sound from it. i can get into bios now. i coundnt with the new card, even with pushing buttons.

 

[IDontUnderstand]

It's only leading me to think that the card is defected in some way.
Try http://www.tomshardware.com/forum/314399-30-enter-bios-graphics-card-installed-gigabyte-ud5h
or
http://www.tomshardware.com/answers/id-1966095/enter-bios-installing-graphics-card-beeps-start.html

Good luck and tell me what you tried