Question No sound in gaming pc

[Zeto]

My pc sound is gone all of a sudden. I don't know what could have caused it. I need help.

Here are specs:
Ryzen 5 5600X 3.7ghz
16gb ddr4 3200mhz
GTX 1660 Super OC
550W PSU

Here's proof my drivers are okay:

https://imgur.com/dTMwyPR

View: https://imgur.com/dTMwyPR

https://imgur.com/tqoxhq7

View: https://imgur.com/tqoxhq7

 

[CompuGuy71]

What sort of output are you using?

 

[Zeto]

What sort of output are you using?

Im using a 3.5mm audio input port on the front panel

 

[CompuGuy71]

Im using a 3.5mm audio input port on the front panel

For headphones or speakers?

Can you confirm that your device you are plugging into the PC works?

 

[Zeto]

For headphones or speakers?

Can you confirm that your device you are plugging into the PC works?

I use that jack for my headphones.
I've tried 3 different pairs of headphones partially new and they don't output sound in windows.
However, windows shows that sound is being outputted through the advanced sound settings (the green bar goes up or down).
But the headphones themselves don't output audio.

Basically windows detects audio but doesn't output the audio.

 

[CompuGuy71]

But the headphones themselves don't output audio.

Can you try the headphones in another device to confirm they work?

 

[Zeto]

Can you try the headphones in another device to confirm they work?

The headphones do work on other devices, iphone, android, and even another computer

 

[CompuGuy71]

The headphones do work on other devices, iphone, android, and even another computer

Interesting. I suppose the actual physical jack may have failed, but that doesn't seem the most likely solution. Have you opened your PC case lately and moved anything around? Those front panel connectors can be really finnicky. Wouldn't hurt to open up the case and check your motherboard headers.

 

[Zeto]

Interesting. I suppose the actual physical jack may have failed, but that doesn't seem the most likely solution. Have you opened your PC case lately and moved anything around? Those front panel connectors can be really finnicky. Wouldn't hurt to open up the case and check your motherboard headers.

i have recently moved around a few things for convenience and once i unplugged my gpu and put it in again the audio is gone. Did i damage the motherboard? The pc still turns on and is functioning.