Definitely sad to see them go. I loved NCIX back in the day. Lived a ferry ride away, so every order was next day delivery with their regular shipping. And with their rewards points, I pretty much always got free shipping.
Unfortunately, they've been heading in this direction for awhile. When NewEgg opened up their Canadian site, NCIX was often less competitive. They still had the best service and delivery times, though, and would price match. Over the years, their sales got less and less exciting. Shipping got slower. Sounds like their customer service faded away, as well, except for a few shining examples.
RIP NCIX, your glory days will be missed.