Not sure if my GPU is being used.

spudzaiah

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Oct 13, 2015
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I seem to be getting very low fps in games that I would think I could play. Not sure if my gpu isn't being used or what. Specs: i7-5500u(3ghz), Radeon R9 275x, 8 gigs ram. Im wondering is their is a way for me to monitor my gpu to make sure it is turning on. Thanks for any help!
 

Reaper_7799

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May 27, 2015
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hw info and gpuz can help, also msi afterburner has an on screen display you can set up to show gpu usage, temps, fps, that kind of thing. But if you open hw info and gpuz up before you play a game and turn the sensors tab on both, it will keep a record of things while you game or benchmark. Then take a screenshot of the cpu section in hw info that shows cpu usage, cpu temps and cpu clock speeds and also a screenshot of the gpuz graph that shows gpu usage and temps and clock speeds and such.

Is it certain games or all games?

https://www.techpowerup.com/gpuz/

http://www.hwinfo.com/

http://www.guru3d.com/files-get/msi-afterburner-beta-download,28.html
 

spudzaiah

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Oct 13, 2015
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seems to be all games, also in hwinfo it doesnt list my dedicated card under the gpu section. Do you want me to post screenshots here?
 

Reaper_7799

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You're welcome. A couple things I see from that...one it looks like it's running on integrated graphics, in the hw info page it's showing intel hd graphics. Try using ddu uninstaller to uninstall your drivers and install new ones. Download them from amd or wherever before you uninstall. Try removing your graphics card and then reseating it too. If that doesn't work, you'll need to go into bios and make sure you have the pcie selected for the graphics portion and make sure integrated graphics are disabled.

Also the temps on your cpu are hitting extremely high temps, close to the max...what cooler do you have for your cpu and how long has it been on there? It's at throttling point and dangerous to keep running it that high.

http://www.guru3d.com/files-details/display-driver-uninstaller-download.html
 

Reaper_7799

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This is a laptop? hmmmm....I don't know that much about gaming laptops so I probably wont be of much help to you but your cpu temps are very high and it's throttling from the high temps, I don't know if maybe because it gets so hot that your graphics card is then shutting off to protect itself...again I don't know much about gaming laptops so I'm just guessing here.
 

spudzaiah

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Oct 13, 2015
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Okay I will try a clean install, im on a laptop so I cant remove the graphics card. Regarding the temperature, I think that is wrong because my pc doesn't even feel warm when I touch it. should i uninstall the intel drivers aswell?
 

Reaper_7799

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May 27, 2015
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Try doing the clean install of your drivers...it could be reading it wrong. Try that and see if it helps any, see if you can get in the bios and doublecheck to make sure it hasn't been changed over somehow to using integrated graphics and not your card.
 

spudzaiah

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Oct 13, 2015
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Should i uninstall the Intel drivers aswell?
 

spudzaiah

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Oct 13, 2015
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Well I think the clean install fixed it, the trick was uninstalling my intel drivers and AMD drivers, then reinstalling the intel ones first, then the amd ones. I used DDU to get rid of the drivers. Thanks for your help!