Question ntoskrnl.exe causing bsod KMODE_EXCEPTION_NOT_HANDLED win10 pro

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Jul 22, 2021
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i recently upgraded from win7 ultimate to win10 pro 21h1. i randomly get bsods. i've updated all drivers. I downloaded bluescreen view and can see on the latest crash. Atleast on win7 you didnt have to restart your pc with a bsod. its a pain of no way to turn it off. random as well. so far i've had 4 crashes. think ive fixed a previous one for ndu.sys by downloading a clean one from a website.

ntoskrnl.exe ntoskrnl.exe+4f53ee fffff80023600000 fffff80024646000 0x01046000 0x553df94c 27/04/2015 09:54:36 Microsoft® Windows® Operating System NT Kernel & System 10.0.19041.1110 (WinBuild.160101.0800) Microsoft Corporation C:\WINDOWS\system32\ntoskrnl.exe

072121-17187-01.dmp 21/07/2021 17:40:11 KMODE_EXCEPTION_NOT_HANDLED 0x0000001e ffffffffc0000005 fffff80023896c04 0000000000000001 ffff9b0b71c5d020 ntoskrnl.exe ntoskrnl.exe+3f6f20 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 10.0.19041.1110 (WinBuild.160101.0800) x64 ntoskrnl.exe+3f6f20 C:\WINDOWS\Minidump\072121-17187-01.dmp 4 15 19041 1,488,732 21/07/2021 17:41:50

Operating System
Windows 10 Pro 64-bit
CPU
Intel Core i5 2300 @ 2.80GHz
Sandy Bridge 32nm Technology
RAM
16.0GB Dual-Channel DDR3 (9-9-9-24)
Motherboard
Acer Aspire M3970 (CPU 1)
Radeon RX 570 Series

i was going to upload the minidump but it doesnt open that folder.

link to bluescreen image View: https://imgur.com/a/bMfYikh
 
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Jul 22, 2021
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i see people having problems but they all using linux
this guy fixed it by using another BT dongle .. um, thats not what we want - https://community.intel.com/t5/Wire...sconnect-after-using-it-for-hours/m-p/1188653

you could check with intel? its their chips and drivers after all.
theres plenty of windows 10 users with the issue. apparently the tab was present on a previous version something like 2004. people are having issues with bt keyboard mouses disconnecting after an hour or so
 

Colif

Win 11 Master
Moderator
thats odd, i thought most bt keyboards used their own dongles? I haven't looked at them for years, I prefer wired, no batteries.

I only use it for my headset and I haven't had any drop outs but i may not listen that long.

I read it disappeared. shame its not in the power plan area, that has wireless there.

Its not in Windows 11 (thats what my screen shot was from) so I don't know why its gone.
 
Jul 22, 2021
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microsoft being a pain as usual.Guess we just have to wait and see.

Also So far no crashes either. Removed acronis and intellipoint/updated amd and other drivers. fingers crossed. Thanks to you and gardenman for replying. hopefully i dont jinxs it
 
Jul 22, 2021
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Don't remind it. I have helped too many people to celebrate too soon. I have done that before and regretted it. I tend not to comment like this :)

after 3 months i've got the dreaded crash.

netio.sys
100721-18171-01.dmp 07/10/2021 03:46:41 SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000c0000005 fffff8013232fd6e fffff80132e82920 0000000000000000 NETIO.SYS NETIO.SYS+fd6e Network I/O Subsystem Microsoft® Windows® Operating System Microsoft Corporation 10.0.19041.1110 (WinBuild.160101.0800) x64 ntoskrnl.exe+3f71c0 C:\WINDOWS\Minidump\100721-18171-01.dmp 4 15 19041 2,237,237 07/10/2021 03:47:39



https://drive.google.com/file/d/1WkBFuzBWa2hb_77asQ-8h4C8yQxzpsv5/view?usp=sharing