Question One day the computer turns off by itself and the next day it seems fine ?

cloa513

Commendable
Aug 11, 2019
2
0
1,510
0
Yesterday the computer suddenly turned off and then either wouldn't turn on ( no light) or would turn on for a second or later turn on for a few minutes.
Today it is OK.
We had this issue before and then fine for a few days. Is it mostly the power supply?

This is a Fujitsu computer bought direct 2 years ago.
My wife is controlling and I am getting her to deal with Fujitsu.

Specs
Motherboard: FUJITSU D3623-Ax
CPU: Intel Core i7 @ 3.00GHz 41 °C Kaby Lake 14nm Technology
RAM: 8.00GB
Graphics: Intel UHD Graphics 630
Display: Standard Monitor (1920x1080@60Hz)
Storage: 931GB Seagate ST1000DM010-2EP102 (SATA ) 44 °C
Optical Drive: Slimtype DVD A DU8A6SH
Audio: Realtek High Definition Audio
Operating System: Windows 10 Home 64-bit
 

Lutfij

Titan
Moderator
Welcome to the forums, newcomer!

Is it possible to parse the model for your Fujitsu prebuilt system? I'm not familiar with Fujitsu's support method but you should be able to use your prebuilt's serial number and bring up a page for all relevant driver and BIOS versions on a support page/portal. You might want to also check and see what version of Windows 10 you're on at the time of writing. You can right click Start>System and the version for your OS will be stated at the bottom of new pop up window.
 

ASK THE COMMUNITY

TRENDING THREADS

Latest posts