[SOLVED] one of my aio fans isnt working

[madfad]

i got a h100i elite capellix for Christmas, i have installed it everything is plugged in but one fan isn't working, it wont spin but the rgb is on (the fan is just barley touching the ram) so can someone please tell me how to fix this ( i've unplugged it and re plugged it

 

[madfad]

the other one is fine and the one that is broken did start to spin after installing it and turning my pc on but then stopped

 

[drea.drechsler]

i got a h100i elite capellix for Christmas, i have installed it everything is plugged in but one fan isn't working, it wont spin but the rgb is on (the fan is just barley touching the ram) so can someone please tell me how to fix this ( i've unplugged it and re plugged it

Instructions:

View: https://www.youtube.com/watch?v=nE_IUiySJu0