• Happy holidays, folks! Thanks to each and every one of you for being part of the Tom's Hardware community!

Question Optical drive only working if booted with disc inside

Aug 20, 2019
1
0
10
I'm having a slightly strange issue with an ASUS DRW-24B1ST optical drive in a new desktop build with Windows 10.

Whenever I put a disk in and opened it in file explorer it would eject it with the message "Please insert a disc into drive...". I tried various things:
  • Uninstalling in device manager
  • Updating optical drive drivers manually
  • Disabling autoplay
  • Checking filters in the registry
  • Uninstalling the egreen utility
I then happened to leave a disc in on a reboot and it all started working. It seems that any time I boot it with the drive empty it doesn't work at all, but if I boot with a disc in the drive it will work for that disc and any future discs I put in.

I'm a bit puzzled as to why this is happening and wanted to know if anyone had any ideas. I've had a poke in the BIOS (Gigabyte) and there's nothing glaringly obvious, though I may well have missed something.
 
I'm having a slightly strange issue with an ASUS DRW-24B1ST optical drive in a new desktop build with Windows 10.

Whenever I put a disk in and opened it in file explorer it would eject it with the message "Please insert a disc into drive...". I tried various things:
  • Uninstalling in device manager
  • Updating optical drive drivers manually
  • Disabling autoplay
  • Checking filters in the registry
  • Uninstalling the egreen utility
I then happened to leave a disc in on a reboot and it all started working. It seems that any time I boot it with the drive empty it doesn't work at all, but if I boot with a disc in the drive it will work for that disc and any future discs I put in.

I'm a bit puzzled as to why this is happening and wanted to know if anyone had any ideas. I've had a poke in the BIOS (Gigabyte) and there's nothing glaringly obvious, though I may well have missed something.

I had same issue....As it was New so i just replaced it from shop and now its working fine