[SOLVED] Packet Loss between PC and Router

[ChrisB101]

Hi, guys! I am living in Germany, am an ex-UnityMedia costumer and now Vodafone customer. I noticed that I am loosing packets between my PC and my, Vodafone-provided, Vodafone Station. Can you tell me what/if I need to do (anything) about this? I would also like to mention I have been having problems with packet loss and sudden disconnects in games for a while now.

https://imgur.com/a/lt11374

View: https://imgur.com/a/lt11374


My Specs:

-i7 8086K CPU
-Z370-F Asus mainboard
-32 GB Corsair DDR4 RAM
-2080S Asus ROG graphics card
-Seasonic 750W PSU
-Wired connection (Cat. 7)

 

[SamirD]

Can you test this with another system? Have you tried replacing the cable?

 

[ChrisB101]

Can you test this with another system? Have you tried replacing the cable?

Tried with other system, both with another cable and on wifi, same results.

 

[SamirD]

Super strange. Run packetlosstest.com and post the results.

 

[ChrisB101]

Super strange. Run packetlosstest.com and post the results.

Packet Sizes: 212 and 228 Bytes Frequency: 15 Pings/Second Duration: 10 Seconds Acceptable Delay: 200 Milliseconds

Upload Packet Loss
🠥 0.0%
(0 / 149)
Total Packet Loss
🠥🠧 0.0%
(0 / 149)
Download Packet Loss
🠧 0.0%
(0 / 149)
Late Packets
⏱ 1.3%
(2 / 149)
Average Latency: 149.24ms
Average Jitter: 5.00ms

 

[SamirD]

So you don't have any packet loss. What are you using that says you do?

 

[ChrisB101]

So you don't have any packet loss. What are you using that says you do?

Pingplotter and WinMTR both show that I am only receiving 1 packet back from 192.168.0.1 once I start a Traceroute. Just like in the screenshot above. All the other ones are just being sent.

https://imgur.com/a/XjM3sGU

View: https://imgur.com/a/XjM3sGU

 

[kanewolf]

Pingplotter and WinMTR both show that I am only receiving 1 packet back from 192.168.0.1 once I start a Traceroute. Just like in the screenshot above. All the other ones are just being sent.

https://imgur.com/a/XjM3sGU

View: https://imgur.com/a/XjM3sGU

You will have to start individual pings to each hop to determine where you have problems. A hop that doesn't respond to pings is not necessarily a problem.

 

[ChrisB101]

I will try that, but (at the moment) it‘s only my router (Vodafone Station) not responding to pings.

 

[bill001g]

This is why understanding how the tools work and how you manually do the testing is important.

This is purely a testing anomaly.

Let say your router actually does lose 100% of the data. That means your internet completely doesn't work ever. Even within the tool how could it every say there is no loss to the final node when it can never get past the router.

All this means is this tools is not showing your problem. Either you do not actually have a real network problem or it is very intermittent and you will need to find a way to collect data when it fails. This is why know how to run actual ping commands yourself is valuable.

 

[SamirD]

Pingplotter and WinMTR both show that I am only receiving 1 packet back from 192.168.0.1 once I start a Traceroute. Just like in the screenshot above. All the other ones are just being sent.

https://imgur.com/a/XjM3sGU

View: https://imgur.com/a/XjM3sGU

Obviously this is incorrect.