Question PC black screen (been going on a year now)

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Nickypoo

Nickypoo

Jul 2, 2021
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Ok, so basically for a year now I have had the same black screen problem. I try to load up a game to play it can be Ready Or Not, Overwatch, Valorant, etc I can play for sometimes a couple minutes to sometimes an hour and or even sometimes it will crash right when i load in to the menu screen of whatever game. So to explain this better my pc will just black screen (i have 4 monitors and they all go black at once) however if i am in a discord they can sometimes hear me and i can talk to them and if i am watching a youtube video i can still hear it. This has been happening since early 2021 I have tried rolling back GPU drivers uninstalling and reinstalling drivers for my GPU I have rolled back my CPU drivers and uninstalled them as well. I have switched between windows 11 and 10 3 times now I also went as far as getting ALL NEW PARTS! I have checked event viewer after every crash and it has no crash logs at all. I am really at a loss here I have gotten other opions that say it's software not hardware after changing and RMAing my entire computer. I really do need help because i really am starting to give up. PLEASE, PLEASE, PLEASE help and please don't tell me to try and reinstall drivers, i have tried that honestly 20 times now. Also i have wiped the computer clean and wiped all drives multiple times. (YES i have also updated my bios 🙄)


My specs are:

Geforce RTX 3070 ----(RMA'd)
Ryzen 9 3950x ------(RMA'd)
NZXT Kraken X63 Cooler
G-Skill Trident Neo Ram (RMA'd)
ROG Chrosshair VIII Dark Hero (Switched this from then original board i had which was the ROG Crosshair VIII Formula)
Chorsiar RM 1000w PSU (Brand New)
I am using real windows software


Thank you for taking the time to look at this.
If you can help me fix this i will be forever grateful..
 
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Never changed out your storage? Possible it's going bad causing these issues randomly when assets start to load etc.
 
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Captain Discombobulate said:
Never changed out your storage? Possible it's going bad causing these issues randomly when assets start to load etc.
Click to expand...

Never changed my storage only added a 2 ssd's and an m.2. The first drives I added were 2 1 Tb barracuda drives. I am currently running all of them through MiniTool Partition Wizard.
Thank you for the replay!
 
Last edited:
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Nickypoo said:
Never changed my storage only added a 2 ssd's and an m.2. The first drives I added were 2 1 Tb barracuda drives. I am currently running all of them through MiniTool Partition Wizard. Everyone i asked said there is no way it could be drives but now you have me praying that it is just that and not some really <Mod Edit> bad luck.

Thank you for the replay!
Click to expand...

Bullcrap it can't be the drives. At least the one that windows in running on. Storage wouldn't matter.
 
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Run this and see if anything flags like relocated sectors.

crystalmark.info

CrystalDiskInfo

About CrystalDiskInfo A HDD/SSD utility software which supports a part of USB, Intel RAID and NVMe. Aoi Edition Standard Edition Shizuku Edition Kurei Kei Edition Download System Requirements OS Windows XP/Vista/7/8/8.1/10/11Windows Server 2003/2008/2012/2016/2019/2022 Architecture x86/x64/ARM64...
crystalmark.info
 
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Nickypoo said:
🙄😕
Click to expand...

I could see it not showing 1 disk but if you have multiple that doesn't make any sense. Keep in mind I am a reseller of computer hardware on the side and have used that program for years 1000's of times and I have never seen that screen before. I honestly don't know what to say. At this point I would buy a new NVME ssd to install windows on and 1x game. Run only that drive and see if your issues go away.
 
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Captain Discombobulate said:
I could see it not showing 1 disk but if you have multiple that doesn't make any sense. Keep in mind I am a reseller of computer hardware on the side and have used that program for years 1000's of times and I have never seen that screen before. I honestly don't know what to say. At this point I would buy a new NVME ssd to install windows on and 1x game. Run only that drive and see if your issues go away.
Click to expand...

Man i honestly don't have the money right now to buy a new NVME. I checked all the partitions on all my drive and they all came back with no problems. Do you know of any other software i could try?
 
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So it's very possible that is is not the storage but you pretty much have RMA'd or replaced everything else. There really isn't much left to troubleshoot other then if your monitor has a issue that is traveling the cable causing black screens or something is wrong with the storage. The only way to test these 2 things is to run the computer on a different monitor and see if you still have the issues same with storage.
 
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Captain Discombobulate said:
So it's very possible that is is not the storage but you pretty much have RMA'd or replaced everything else. There really isn't much left to troubleshoot other then if your monitor has a issue that is traveling the cable causing black screens or something is wrong with the storage. The only way to test these 2 things is to run the computer on a different monitor and see if you still have the issues same with storage.
Click to expand...

So I have 4 monitors and they all run fine on another computer that i have. Also i was just testing a game and crashed again and this is the first time it gave me these 2 errors. They mean anything?

https://imgur.com/a/wfbXsff
View: https://imgur.com/a/wfbXsff
 
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Nickypoo said:
Jesus Christ what the hell could it be?
Click to expand...

I am not the best at tracking down services should be able to go into msconfig and disable them on boot. I do not specialize in that.

Or just reinstall windows and don't let the crate app install.
 
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Hi
I upgraded from a 3600x to a 5900x and Ram awhile back and started black screening while gaming myself but didn't have the Sdk service Error that I remember of.
What fixed mine was really strange that it turned out to be Ryzen Master, since uninstalling it I have not black screened since.
I hope it's something simple as that for You!!!!
Good luck!!!!!!!!!!!!!!
 
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Crosslhs82x2 said:
Hi
I upgraded from a 3600x to a 5900x and Ram awhile back and started black screening while gaming myself but didn't have the Sdk service Error that I remember of.
What fixed mine was really strange that it turned out to be Ryzen Master, since uninstalling it I have not black screened since.
I hope it's something simple as that for You!!!!
Good luck!!!!!!!!!!!!!!
Click to expand...

I do not have ryzen master installed..
 
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Nickypoo said:
Ok, so basically for a year now I have had the same black screen problem. I try to load up a game to play it can be Ready Or Not, Overwatch, Valorant, etc I can play for sometimes a couple minutes to sometimes an hour and or even sometimes it will crash right when i load in to the menu screen of whatever game. So to explain this better my pc will just black screen (i have 4 monitors and they all go black at once) however if i am in a discord they can sometimes hear me and i can talk to them and if i am watching a youtube video i can still hear it. This has been happening since early 2021 I have tried rolling back GPU drivers uninstalling and reinstalling drivers for my GPU I have rolled back my CPU drivers and uninstalled them as well. I have switched between windows 11 and 10 3 times now I also went as far as getting ALL NEW PARTS! I have checked event viewer after every crash and it has no crash logs at all. I am really at a loss here I have gotten other opions that say it's software not hardware after changing and RMAing my entire computer. I really do need help because i really am starting to give up. PLEASE, PLEASE, PLEASE help and please don't tell me to try and reinstall drivers, i have tried that honestly 20 times now. Also i have wiped the computer clean and wiped all drives multiple times. (YES i have also updated my bios 🙄)


My specs are:

Geforce RTX 3070 ----(RMA'd)
Ryzen 9 3950x ------(RMA'd)
NZXT Kraken X63 Cooler
G-Skill Trident Neo Ram (RMA'd)
ROG Chrosshair VIII Dark Hero (Switched this from then original board i had which was the ROG Crosshair VIII Formula)
Chorsiar RM 1000w PSU (Brand New)
I am using real windows software


Thank you for taking the time to look at this.
If you can help me fix this i will be forever grateful..
Click to expand...

Hi, Just following as I'm having the same problem. Except sometimes I cant even make it to the desktop before it black screens. Strange thing is that my machine works every-time it's take into the shop for repairs. We are beginning to suspect it is something to do with the power in our house as we have run out of hardware/software/peripherals to troubleshoot.

Pretty much running similar PC specs. Every Tech guy is stumped, no one has any idea as to why the black screens are happening. We have tested every part in a different PC and works fine.
 
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I h
Rhomas701 said:
Hi, Just following as I'm having the same problem. Except sometimes I cant even make it to the desktop before it black screens. Strange thing is that my machine works every-time it's take into the shop for repairs. We are beginning to suspect it is something to do with the power in our house as we have run out of hardware/software/peripherals to troubleshoot.

Pretty much running similar PC specs. Every Tech guy is stumped, no one has any idea as to why the black screens are happening. We have tested every part in a different PC and works fine.
Click to expand...
I was wondering if it was the power in my house too then I bought a BackUPS and MOVED so it is definitely not the power. At least in my case.
 
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