Question PC black screen please help have been dealing with this for almost a year

[Nickypoo]

When I am using my pc either scrolling through twitter to trying to play games it will black screen but while it black screens it makes a windows noice and i still have audio until i click the mouse again then the audio stops however the monitors are black and I am forced to hard reset the pc to get the monitors back on. I have RMAd my graphics card, power supply and ram I am now giving up and about to sell my pc please help.


SYSTEM SPECS
-ROG Crosshair VIII Formula
-Ryzen 9 3950x
-G-Skill TridentZ NEO 32g 3600
-Rog Strix Geforce RTX 3070
-Corsair RM 850x Power supply
-NZXT Kraken x63


https://youtube.com/shorts/i62yTfUe3MM?feature=share

 

[TommyTwoTone66]

Did you try changing the monitor cable? It could be that, or the monitor itself.

 

[Lutfij]

Welcome to the forums, newcomer!

Can you include a video of the issue you speak of? You might want to also take a look at the BIOS version of your motherboard at the time of writing. Seeing how you have a 3950x, I'm assuming your PSU is about 2 years old(or more) If so, what GPU were you on prior to the RTX3070? Did you use DDU to uninstall your prior GPU drivers before you removed the older GPU from the system?

 

[Nickypoo]

Welcome to the forums, newcomer!

Can you include a video of the issue you speak of? You might want to also take a look at the BIOS version of your motherboard at the time of writing. Seeing how you have a 3950x, I'm assuming your PSU is about 2 years old(or more) If so, what GPU were you on prior to the RTX3070? Did you use DDU to uninstall your prior GPU drivers before you removed the older GPU from the system?

I can not include a video I am at work hower the I have reinstalled windows 3 times and update my motherboard all the time. I had a MSI 1070 and a 500w Corsair psu before upgrading to the 850w when I got the 3070. I also have 3 monitors all new cables so that factors out the cable problem. I have never used DDU before but have uninstalled other ways

 

[TommyTwoTone66]

Probably time to change the motherboard then. It’s the last component you haven’t replaced.