Question pc blue screens with additional kit of ram

[user173947]

built my pc awhile ago, been using 2x8 sticks of TEAMGROUP T-Force Delta 3600 MHz ram, recently i decided to get another kit of 2x8 to upgrade my pc. since then my pc has ran fine for awhile but randomly will blue screen and force me to restart it. Since then i have tried only using the two original sticks and it worked just fine. any ideas on how to potentially fix this issue? (dont know too much about pcs and wanna fix it it possible before returning it)

 

[DRagor]

Mixing kits of RAM is hit and miss. You got a miss. There are ways to try to make it work but it's a bit of work in BIOS but nothing is guaranteed. If you want sure result then return new RAM, get 2x16 kit and sell old Teamgroup kit.

 

[user173947]

Mixing kits of RAM is hit and miss. You got a miss. There are ways to try to make it work but it's a bit of work in BIOS but nothing is guaranteed. If you want sure result then return new RAM, get 2x16 kit and sell old Teamgroup kit.

The ram i got was the same kit that i originally got with my pc. both kits are 2x8gb kits, would this still count as mixing kits since it’s technically 4 of the same ram?

 

[geofelt]

No.
Ram is sold in kits for a reason.
A motherboard must manage all the ram using the same specs of voltage, cas and speed.
The internal workings are designed for the capacity of the kit.
Ram from the same vendor and part number can be made up of differing manufacturing components over time.
Some motherboards, can be very sensitive to this.
This is more difficult when more sticks are involved.
Ram must be matched for proper operation.

What is the make/model of your motherboard?
You can sometimes compensate for errors by increasing the ram voltage in the motherboard bios.

When done,
Run memtest86 or memtest86+
They boot from a usb stick and do not use windows.
You can download them here:

MemTest86 - Official Site of the x86 Memory Testing Tool

MemTest86 is the original self booting memory testing software for x86 and ARM computers. Supporting both BIOS and UEFI, with options to boot from USB.

www.memtest86.com

Memtest86+ | The Open-Source Memory Testing Tool

Memtest86+ is an advanced, free, open-source, stand-alone memory tester for 32- and 64-bit computers (UEFI & BIOS supported)

www.memtest.org

If you can run a full pass with NO errors, your ram should be ok.

Running several more passes will sometimes uncover an issue, but it takes more time.
Probably not worth it unless you really suspect a ram issue.

 

[DRagor]

would this still count as mixing kits since it’s technically 4 of the same ram?

It would count as mixing. They are not 4 of same RAM even with same name.

 

[NerdyVixen]

Before giving up try mixing the pairs too, but don't lose track of them.
Kit A1 - Kit B1 - Kit A2 - Kit B2
Kit A1 - Kit B2 - Kit A2 - Kit B1
And so on.

 

[user173947]

It would count as mixing. They are not 4 of same RAM even with same name.

i see. thank you for your time i appreciate it

 

[Zerk2012]

i see. thank you for your time i appreciate it

A lot of times you can up the volts just a bit and get it stable.
Manually increase the memory voltage by 0.02

 

[user173947]

No.
Ram is sold in kits for a reason.
A motherboard must manage all the ram using the same specs of voltage, cas and speed.
The internal workings are designed for the capacity of the kit.
Ram from the same vendor and part number can be made up of differing manufacturing components over time.
Some motherboards, can be very sensitive to this.
This is more difficult when more sticks are involved.
Ram must be matched for proper operation.

What is the make/model of your motherboard?
You can sometimes compensate for errors by increasing the ram voltage in the motherboard bios.

When done,
Run memtest86 or memtest86+
They boot from a usb stick and do not use windows.
You can download them here:

MemTest86 - Official Site of the x86 Memory Testing Tool

MemTest86 is the original self booting memory testing software for x86 and ARM computers. Supporting both BIOS and UEFI, with options to boot from USB.

www.memtest86.com

Memtest86+ | The Open-Source Memory Testing Tool

Memtest86+ is an advanced, free, open-source, stand-alone memory tester for 32- and 64-bit computers (UEFI & BIOS supported)

www.memtest.org

If you can run a full pass with NO errors, your ram should be ok.

Running several more passes will sometimes uncover an issue, but it takes more time.
Probably not worth it unless you really suspect a ram issue.

motherboard is a MSI B550-A PRO

 

[scout_03]

even if it is same kit and model do they have same jedec value on settings and same maker chipset .