[SOLVED] PC Booting to Command Prompt Only **WINDOWS 10**

[lakimb.skilja]

When I turn the PC on it boots properly, but it boots onto black screen and command prompt. Tried DISM and SFC commands which didn't find any corrupted files. Tried DISM command with install.wim file, still didn't work. Last thing I know before the issue appeared was that my co-worker interrupted an update, tried reinstalling updates but it still wont boot normally. If anyone has any info to help please.

 

[Colif]

On another PC, download the Windows 10 media creation tool and use it to make a win 10 installer on USB - handy boot drive

boot from installer
on screen after languages, choose repair this PC, not install.
choose troubleshoot
choose advanced
choose system restore
pick a restore date prior to problem, if one exists
PC will restart and roll back to this date.

 

[TerryLaze]

On another PC, download the Windows 10 media creation tool and use it to make a win 10 installer on USB - handy boot drive

boot from installer
on screen after languages, choose repair this PC, not install.
choose troubleshoot
choose advanced
choose system restore
pick a restore date prior to problem, if one exists
PC will restart and roll back to this date.

Dism + install.wim = full installation of windows so a restore point is not going to do anything more than that.

When I turn the PC on it boots properly, but it boots onto black screen and command prompt. Tried DISM and SFC commands which didn't find any corrupted files. Tried DISM command with install.wim file, still didn't work. Last thing I know before the issue appeared was that my co-worker interrupted an update, tried reinstalling updates but it still wont boot normally. If anyone has any info to help please.

You should use bootrec to look up what if any windows options there are on the disk and find and add them to the boot menu.
https://support.microsoft.com/en-us...p-issues-902ebb04-daa3-4f90-579f-0fbf51f7dd5d

 

[Colif]

Dism + install.wim

depends on if they used the source command. All source command does is gives DISM a clean ISO to use via install.wim.
Guess we should ask.

 

[lakimb.skilja]

On another PC, download the Windows 10 media creation tool and use it to make a win 10 installer on USB - handy boot drive

boot from installer
on screen after languages, choose repair this PC, not install.
choose troubleshoot
choose advanced
choose system restore
pick a restore date prior to problem, if one exists
PC will restart and roll back to this date.

I really dont get how PPL can use their PC, no restore point detected on the PC in question, so restoring to previous working condition was not an option.

 

[Colif]

Tried DISM command with install.wim file, still didn't work.

what command did you run here?

you might need to clean install if he interrupted an update. Windows doesn't recover well from that.

 

[lakimb.skilja]

what command did you run here?

you might need to clean install if he interrupted an update. Windows doesn't recover well from that.

Dism /online /cleanup-image /(all)health commands
And with win10 bootable usb
Dism /online /cleanup-image /restorehealth /source:location of install.wim

 

[Colif]

That was what I thought.

is there anything on PC he needs to save?

• Boot from installer
• on screen after languages, choose repair this pc, not install.
• choose troubleshoot
• choose advanced
• choose command prompt
• type notepad and press enter
• in notepad, select file>open
• Use file explorer to copy any files you need to save to USB or another hdd

I would clean install, not a lot you can do from outside os
follow this guide: https://forums.tomshardware.com/faq/how-to-do-a-clean-installation-of-windows-10.3170366/

 

[Bob.B]

I really dont get how PPL can use their PC, no restore point detected on the PC in question, so restoring to previous working condition was not an option.

This is why you make backups......stuff happens.
Most folks figure it out after they get to start over from ground zero a few times.

 

[lakimb.skilja]

Thnaks, guys, this helped a lot, and from the looks of it i still have a lot to learn.

 

[Colif]

the more I find out, the more I realize that I don't know nearly as much as I would like