Pc boots to a logo screen and does nothing else

Septango

Reputable
Apr 23, 2015
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Hp desktop upon turning on boots to a black screen with the Hp logo, the support site says to use f11 to bring up a selection screen, but upon trying it opens a list of specs and no keys then do anything, even esc wich the menu says to hit to return, ctrl alt del makes the pc restart
 

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