Hi everyone!
I bought a new prebuilt pc in february 2020 and everything was fine untill i one day tried to start playing after work like i always do. I only use the pc for gaming and watching netflix.
the specs are:
Cpu i5-9400
Ram: 16gb
Gpu: 2060gtx super
Hdd: 512gb ssd
Psu: 500w
Os: win10
Now to the problem, the monitor switches of and the no signal logo appears on screen and when this happends , 80% of the time the gpu fan goes from quiet to like 100%. The ingame sound stops and the only way to interact with the computer is to hold the powerbutton for 5sec so it can reboot.
This happens when i play any game and the problem occurs at the exact situations everytime.
For instance it always crashes when i enter a game in battlefield 1, the menys and browsing servers etc works great up until the point of entering the server to play.
in 3dmark menys and loading goes great, but problem occurs as soon as the test starts.
in fifa21 the same thing here, menys and loading goes great but as soon as the loading is complete and one expects to see the pitch the problem occurs.
the pc works great in windows, temperatures are very low and watching streams in netflix works perfect.
i have tested to uppgrade to the latest gpu drivers and made sure directX was up to date, ive used backup of windows from were there used to be no issues but the problem is still there.
what can be the cause of this? I have no idea on what to do next 🙈 hopefully you pros and techveterans have some tips for me.
thx in advance
Fred
I bought a new prebuilt pc in february 2020 and everything was fine untill i one day tried to start playing after work like i always do. I only use the pc for gaming and watching netflix.
the specs are:
Cpu i5-9400
Ram: 16gb
Gpu: 2060gtx super
Hdd: 512gb ssd
Psu: 500w
Os: win10
Now to the problem, the monitor switches of and the no signal logo appears on screen and when this happends , 80% of the time the gpu fan goes from quiet to like 100%. The ingame sound stops and the only way to interact with the computer is to hold the powerbutton for 5sec so it can reboot.
This happens when i play any game and the problem occurs at the exact situations everytime.
For instance it always crashes when i enter a game in battlefield 1, the menys and browsing servers etc works great up until the point of entering the server to play.
in 3dmark menys and loading goes great, but problem occurs as soon as the test starts.
in fifa21 the same thing here, menys and loading goes great but as soon as the loading is complete and one expects to see the pitch the problem occurs.
the pc works great in windows, temperatures are very low and watching streams in netflix works perfect.
i have tested to uppgrade to the latest gpu drivers and made sure directX was up to date, ive used backup of windows from were there used to be no issues but the problem is still there.
what can be the cause of this? I have no idea on what to do next 🙈 hopefully you pros and techveterans have some tips for me.
thx in advance
Fred