Question PC freezes at asus loading logo

Aug 27, 2024
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Hey everyone,

I’m facing a frustrating issue with my PC. It suddenly started freezing on the ASUS logo during boot and won’t load into Windows. Here’s what I’ve tried so far:

  1. Attempted to format the PC using a bootable USB. After restarting, the same issue persists.
  2. Removed the CMOS battery, SSD cable, and RAM sticks, but nothing changed.
  3. Accessed the Windows 10 recovery screen, which suggested that my PC needs recovery.
  4. Tried getting into Command Prompt, but it asked for a password for "defaultuser0," and I’m stuck there.
  5. Also noticed In the Windows setup, I noticed that disk selection wasn’t working. So, I used Shift + F10 to open Command Prompt, ran diskpart, selected disk 0, cleaned it, converted it to GPT, and then selected it for the Windows setup.(Maybe its about ssd IDK)
The PC still won’t boot, and I’m out of ideas. Does anyone have suggestions on how to fix this? Any help would be greatly appreciated!

Thanks in advance!
 
Most probably the SSD since you already tried formatting and issue persisted. You can check slapping a formatting in a spare SSD to be sure. For the suspicion regarding the PSU, please check and share "System Health" / "PC Health" voltages. If the 3.3, 5 and 12V readings are fine, your SSD is certainly failing.
 
Most probably the SSD since you already tried formatting and issue persisted. You can check slapping a formatting in a spare SSD to be sure. For the suspicion regarding the PSU, please check and share "System Health" / "PC Health" voltages. If the 3.3, 5 and 12V readings are fine, your SSD is certainly failing.
I checked about voltages and they were fine guess its about SSD so I gotta buy a new one or is there temp solution for this ?
 
I agree about the SSD being the issue.
Easy test download your flavor of Linux maybe Ubuntu or POP OS ISO

Use Rufus to install that ISO onto a thumb drive.

Make sure your questionable SSD is not hooked up to the PC and put the newly baked Linux OS on the thumb drive, plugged into the PC and than boot.

If you can get into Linux and everything functions that backs up the bad SSD needing to be changed.
Nice thing on the side is while your waiting for the new SSD to arrive to get back to Windows you can use the PC with the Linux and at least your up and running just keep it turned on as the OS is running in your memory sticks with no hard drive attached.


If you need to save something save it to a different thumb drive.