PC FREEZING (pics included)

[Vikz4]

Just bought a custom pc

It was fine until it started randomly freezing and had to force shutdown.

The speakers would like repeat a half a second of what was playing. Like a broken record

Well today it froze on the blue screen so i took a pic fast.

Help?

 

[scout_03]

read this http://msdn.microsoft.com/en-us/library/windows/hardware/ff557419%28v=vs.85%29.aspx

 

[Vikz4]

it says update new data to DMI ? dont know if thats connected with this ?

 

[Vikz4]

on startup*

 

[pjmelect]

This error is caused by either memory errors or driver error. Does this error occur in safe mode? if it does then it is a memory error if it does not then it is a driver error. Try running memtest86 for at least three passes to test the memory.

 

[smorizio]

if the pc was shipped to your house..i would open the case up and with the pc off and unplugged from the wall so you dont short anything out check that all the ram is seated. also check all the cards and heat sinks. i seen new pc with dimms and heatsinks just sitting on the bottom of cases from bad shipping. if there ok and everything looks fine. try running memtest. if there an issue where it fails..take out 1/2 ram and run again..it help you find the bad dimm. if you cant cause the error again or it still errors out i would use the computer warranty and show them.

 

[Vikz4]

Its a used computer from ebay, the seller is very cooperative, the package came with two big wholes on the front of the box and the back, so dont know if it was used as handles, or tampered with, the HDD wasnt plugged in right so i put it in properli because it wasnt showing, i re seated all the RAM already, memtest passed, it has watercooling in it if that helps. Advice is much appreciated.

 

[Vikz4]

Motherboard Drivers are all up to date, graphics too, it has a network manager card too if that makes a difference.

 

[monkrar]

Hi Vikz4,

Download a program called BSOD Viewer. This is very handy cause u can google the results.

Post up what this shows, or post the DUMP file

 

[Vikz4]

Nothing is showing on the BSOD viewer shall do i have to wait til my next crash for it to show ?

 

[Vikz4]

i can trigger this problem almost everytime by

playing a song on youtube at 1080p maximizing the screen, and putting the volume on full.

any ideas?

 

[Sunius]

PC specs?

 

[Vikz4]

AMD QUAD CORE PHENOM II 965CPU 3.6 GHz
8GIG DDR3 1600mhz RAM 
60GIG CORSAIR SSD DRIVE
500GIG HARD DRIVE
600 WATT CORSAIR POWER SUPPLY RATED BRONZE 80+
NVIDIA 480GTX 1.5GB DDR5
ANTEC  THREE HUNDRED CASE
DVD REWRITER
WINDOWS HOME PREMIUM 64 BIT, GENUINE

ZALMAN CPU WATERBLOCK 
PHOBYA CHANGER 120 RADIATOR WITH PUSH PULL FAN SYSTEM
XSPC SINGLE BAY PUMP RESERVOIR WITH BLACK OR CHROME FACE
UV BLUE THERMOCHILL EC6 LIQUID IN THE SYSTEM

 

[Sunius]

Could you confirm that both PCIe connectors are plugged into GTX 480 from the power supply unit? Is the CPU overclocked?

 

[Vikz4]

Cpu is not overclocked, They are in correctly and firm. Windows is not genuine. Thanks

 

[Sunius]

Not genuine windows? I'd reinstall them for genuine version, as that's what may be causing the issue.

 

[Vikz4]

right... i checked dxdiag and cpuid and noticed my motherboard and motherboard drivers was different.

it said i had a motherboard GA-MA790XT-UD4P on dxdiag
but ive been installing GA-MA770-UD3 from the CD i got with the computer, the seller said thats the cd and manual he got with the motherboard.

anyways i removed the old drivers and installed the new drivers and just waiting to see if it solves my problem as it mostly happens randomly.

do you think this might of been the issue here ?

THANKS!!!

 

[Sunius]

I don't think so.

 

[Vikz4]

Why not? isnt that a problem.. downloading incorrect drivers?

 

[Sunius]

They usually use common installer for many drivers, and by running it, it automatically installs the correct ones. The 100 MB bundle you download contains hundreds of driver versions.

 

[Vikz4]

Just got this screen this morning after playing speakers to almost maximum.

Will this ever be fixed

 

[Sunius]

As I said, try reinstalling windows!

 

[Vikz4]

Waiting for my cd

 

[Vikz4]

Re installed windows problem persisted, iam going to get a refund,
Can i build a similar spec pc or better with a budget of £520 - £720. Without screen & and windows. And a place in the uk to buy parts.

 

[Sunius]

This one is just a little bit above your budget but it's worth every penny:

PCPartPicker part list / Price breakdown by merchant / Benchmarks

CPU: Intel Core i5-2500K 3.3GHz Quad-Core Processor (£167.00 @ Scan.co.uk)
CPU Cooler: Cooler Master Hyper 212 EVO 82.9 CFM Sleeve Bearing CPU Cooler (£26.65 @ Scan.co.uk)
Motherboard: Gigabyte GA-Z77X-D3H ATX LGA1155 Motherboard (£99.97 @ Amazon UK)
Memory: Kingston HyperX 8GB (2 x 4GB) DDR3-1600 Memory (£34.53 @ CCL Computers)
Storage: Western Digital Caviar Blue 1TB 3.5" 7200RPM Internal Hard Drive (£67.94 @ CCL Computers)
Storage: Samsung 830 Series 128GB 2.5" Solid State Disk (£77.98 @ Dabs)
Video Card: EVGA GeForce GTX 480 1.5GB Video Card (£160.18 @ Scan.co.uk)
Case: Cooler Master Elite 431 Plus (Black) ATX Mid Tower Case (£49.19 @ CCL Computers)
Power Supply: Corsair 600W ATX12V Power Supply (£53.52 @ Scan.co.uk)
Total: £736.96
(Prices include shipping and discounts when available.)
(Generated by PCPartPicker 2012-08-11 18:04 BST+0100)

If you really cannot spend that much, remove CPU cooler for now and buy it when you have enough money.