Question PC power button stopped working after a year. Ideas?

[xstcopleyx]

I've searched this forum as well as others, but have been unable to find a potential solution.

I built my PC about 1 year ago to the day. My power button on my case has always had an issue. Where it may not turn on the first time I press it, but then I do a bit of percussive maintenance by slapping the side of the case and it works the next time I press it every time.....well, today it stopped working all together. I've rechecked every connection I can get to. The only connection that I can't get to to check is the one where it meets the physical power button.

Motherboard and everything is receiving power from the PSU just fine. What ideas do you all have?

Case: ASUS ROG Strix Helios GX601
Motherboard: ASUS Z790-Plus TUF Gaming WiFi D5 Intel LGA 1700 ATX
PSU: ASUS ROG Thor Platinum II 1000 Watt
GPU: MSI NVIDIA GeForce RTX 4070 Ti
CPU: i9-13900k

 

[JohnBonhamsGhost]

Case: ASUS ROG Strix Helios GX601...What ideas do you all have?

contact ASUS support regarding the issue with the case.

they should be offering either a replacement button, I/O panel, case front panel, etc(wherever the button is located).
or possibly an entire new case.

 

[geofelt]

Verify that the front panel header wires are securely inserted to the motherboard front panel header.

Check to see if the wires are intact and connected securely to the front panel button.

You may be able to get a rma replacement from asus for the front panel, but don't count on it.

As an alternative, buy a front panel power button extender like this:
https://www.amazon.com/Computer-AZM...MIr6XA-eiAhAMV0pxaBR2fIQYuEAQYASABEgLtWvD_BwE

 

[xstcopleyx]

Verify that the front panel header wires are securely inserted to the motherboard front panel header.

Check to see if the wires are intact and connected securely to the front panel button.

You may be able to get a rma replacement from asus for the front panel, but don't count on it.

As an alternative, buy a front panel power button extender like this:
https://www.amazon.com/Computer-AZM...MIr6XA-eiAhAMV0pxaBR2fIQYuEAQYASABEgLtWvD_BwE

The connections to the MB front panel were the first thing I checked. Thankfully I have easy access to them. Unfortunately, no luck with that.

The front panel on this case seems to be hard wired in and unreplaceable. I'll have to contact ASUS as the next step I suppose, but was hoping to avoid that as I feel ill end up needing to move everything over to a new case.

That extender could be a great stop gap in the meantime. Thanks for the help everyone.