Hi.
For the past few weeks, I have been having this weird issue where my PC freezes with the screen turning black. If I am doing something (like watching a YouTube video), I can hear the audio but nothing shows up on the screen so I have to reboot. At other times, the PC just reboots itself. Upon rebooting, it gets to the power-on-self-test where the VGA debug LED turns on, followed by the BOOT debug LED. Both of them then proceed to remain on while nothing more happens and the PC doesn't boot into Windows and nothing shows up on the display. My research suggested that the GPU was lose in its PCIe slot so putting it in properly should fix the problem. Usually, unscrewing the GPU and screwing it back has fixed the problem in most cases. In rare cases, I have to take it out from the PCIe slot and put it back in to make it work again. Recently, the pc has started to straight up crash and reboot. The video doesn't hang while the audio plays or anything.. Sometimes, it gets through POST and boots into my OS. Other times, the VGA and boot led lights light up and the case fans start running at full power. The screen stays black. Today however, I spent more than an hour trying to fix the problem but it just won't boot into Windows. I turned the PC on, the usual VGA and BOOT LEDs came on and nothing happened. I removed the GPU from its PCIe slot and re-inserted it but still nothing happened.
Thankfully, I have a spare GT 610 card for debugging purposes. I put it in the same PCIe slot that my regular GPU goes in and the PC immediately turned on and booted into Windows. Before this however, I did get a BIOS prompt that a new CPU had been installed and that I should press F1 to go the the setup screen; which took me to the BIOS configuration screen. I simply exited it and the OS was booted successfully. Next, I turned off the PC and swapped the 610 my regular RX 6600 and now its started working again. I am failing to understand what the problem is and its driving me crazy. There is a lot of conflicting information online in this regard. There are no consistent or regular time intervals between these random crashes and reboots.
These crashes can occur at any time, regardless of whether the PC and any of its components are under heavy load or light/normal load. The debug LEDs on the Motherboard do not switch or jump between LEDs. Just the VGA and BOOT Debug LEDs stay on. Sometimes, the PC restarts while its in this state but I get back to the same state where the VGA and BOOT Debug LEDs stay on. All the fans on my PC (5 case fans, one CPU Cooler Fan and 2 GPU fans) keeping running and they sound like they are running at full speed. The following are changes that I have made recently. Before these changes, I was not having this problem:
I changed my PC case to a new one. I then took my CPU out, re-applied thermal paste and put it back in. Removed every component from my PC for cleaning purposes and put the entire thing back again. Replaced a failing NVME M.2 SSD. Added a new 2.5 inch SATA Hard Drive. Added a new 2.5 inch SATA SSD. I also updated my Motherboard's BIOS to version 3607 (ASUS).One thing to note is during the cleaning process, when I removed my stock AMD Wraith Prism Cooler, the CPU literally came out with it since they were stuck together while the CPU lock on the Motherboard was not unlocked. Almost gave me a heart attack but physical inspection shows no physical damage on the pins. The CPU was working fine.
PC Specifications:
CPU: AMD Ryzen 7 3700X.
GPU (Primary): AMD Radeon RX 6600.
GPU (Debugging GPU): NVIDIA GT 610.
RAM: ADATA XPG Z1 8GB x 4.
PSU: Cougar GEX 850W PSU.
Motherboard: ASUS PRIME B550 PLUS.
BIOS Version: 3607.
Operating System: Microsoft Windows 11/Arch Linux (Dual Boot).
Apart from these, I have an additional of 2 PCIE expansion cards attached to this PC. One provides additional USB Ports while the other is a WiFi + Bluetooth connectivity card. Both are attached to the smaller PCIe slots (PCIe x1).
I have run multiple stress-ng tests on my CPU to check for CPU errors. Nothing has showed up in those tests. At this point, I am out of ideas and really cannot understand what the issue is at play. I would highly appreciate any sort of help in this regard.
For the past few weeks, I have been having this weird issue where my PC freezes with the screen turning black. If I am doing something (like watching a YouTube video), I can hear the audio but nothing shows up on the screen so I have to reboot. At other times, the PC just reboots itself. Upon rebooting, it gets to the power-on-self-test where the VGA debug LED turns on, followed by the BOOT debug LED. Both of them then proceed to remain on while nothing more happens and the PC doesn't boot into Windows and nothing shows up on the display. My research suggested that the GPU was lose in its PCIe slot so putting it in properly should fix the problem. Usually, unscrewing the GPU and screwing it back has fixed the problem in most cases. In rare cases, I have to take it out from the PCIe slot and put it back in to make it work again. Recently, the pc has started to straight up crash and reboot. The video doesn't hang while the audio plays or anything.. Sometimes, it gets through POST and boots into my OS. Other times, the VGA and boot led lights light up and the case fans start running at full power. The screen stays black. Today however, I spent more than an hour trying to fix the problem but it just won't boot into Windows. I turned the PC on, the usual VGA and BOOT LEDs came on and nothing happened. I removed the GPU from its PCIe slot and re-inserted it but still nothing happened.
Thankfully, I have a spare GT 610 card for debugging purposes. I put it in the same PCIe slot that my regular GPU goes in and the PC immediately turned on and booted into Windows. Before this however, I did get a BIOS prompt that a new CPU had been installed and that I should press F1 to go the the setup screen; which took me to the BIOS configuration screen. I simply exited it and the OS was booted successfully. Next, I turned off the PC and swapped the 610 my regular RX 6600 and now its started working again. I am failing to understand what the problem is and its driving me crazy. There is a lot of conflicting information online in this regard. There are no consistent or regular time intervals between these random crashes and reboots.
These crashes can occur at any time, regardless of whether the PC and any of its components are under heavy load or light/normal load. The debug LEDs on the Motherboard do not switch or jump between LEDs. Just the VGA and BOOT Debug LEDs stay on. Sometimes, the PC restarts while its in this state but I get back to the same state where the VGA and BOOT Debug LEDs stay on. All the fans on my PC (5 case fans, one CPU Cooler Fan and 2 GPU fans) keeping running and they sound like they are running at full speed. The following are changes that I have made recently. Before these changes, I was not having this problem:
I changed my PC case to a new one. I then took my CPU out, re-applied thermal paste and put it back in. Removed every component from my PC for cleaning purposes and put the entire thing back again. Replaced a failing NVME M.2 SSD. Added a new 2.5 inch SATA Hard Drive. Added a new 2.5 inch SATA SSD. I also updated my Motherboard's BIOS to version 3607 (ASUS).One thing to note is during the cleaning process, when I removed my stock AMD Wraith Prism Cooler, the CPU literally came out with it since they were stuck together while the CPU lock on the Motherboard was not unlocked. Almost gave me a heart attack but physical inspection shows no physical damage on the pins. The CPU was working fine.
PC Specifications:
CPU: AMD Ryzen 7 3700X.
GPU (Primary): AMD Radeon RX 6600.
GPU (Debugging GPU): NVIDIA GT 610.
RAM: ADATA XPG Z1 8GB x 4.
PSU: Cougar GEX 850W PSU.
Motherboard: ASUS PRIME B550 PLUS.
BIOS Version: 3607.
Operating System: Microsoft Windows 11/Arch Linux (Dual Boot).
Apart from these, I have an additional of 2 PCIE expansion cards attached to this PC. One provides additional USB Ports while the other is a WiFi + Bluetooth connectivity card. Both are attached to the smaller PCIe slots (PCIe x1).
I have run multiple stress-ng tests on my CPU to check for CPU errors. Nothing has showed up in those tests. At this point, I am out of ideas and really cannot understand what the issue is at play. I would highly appreciate any sort of help in this regard.
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