Question Pc restarts randomly - Kernel power 41 error

[Jethro_2200]

I just made my pc and i thought it was my psu before so i sent it back and got a new one. I just reinstalled it today and it still restarts by itself. I have tried updating my drivers, windows and bios and turned off the auto restart in windows. What do i do?
Cpu - Ryzen 5 5600g
Gpu - Gigabyte 1660 Oc
Psu - Corsair Cx 550-f
Motherboard - Msi pro vdh -wifi b550m
Ram - G skill ripjaws 16gb (2x8) 3200mhz
Storage - Kingston nvme m.2 NV1 1tb
Case- Corsair 275r Airflow

 

[rgd1101]

test with another psu?

 

[Jethro_2200]

I can’t dont have the money since i just spent it all on my build

 

[Jethro_2200]

I did a verification driver check and i got vgk.sys

 

[--SID--]

Remove the GTX 1660 and try with igpu only,

What videocable. Displayport, HDMI, DVI?

 

[Jethro_2200]

Remove the GTX 1660 and try with igpu only,

What videocable. Displayport, HDMI, DVI?

HDMI

 

[Jethro_2200]

Remove the GTX 1660 and try with igpu only,

What videocable. Displayport, HDMI, DVI?

I tried with igpu only and it still happened

 

[sylas]

This is most likely a problem with the on/off and/or reset switch on your case. There is a way to take the switch completely out of the equation for testing purposes. If this isn't the problem, and it's not overheating, then it could be anything from RAM to MOBO at this point.

 

[Jethro_2200]

This is most likely a problem with the on/off and/or reset switch on your case. There is a way to take the switch completely out of the equation for testing purposes. If this isn't the problem, and it's not overheating, then it could be anything from RAM to MOBO at this point.

Do i just unplug the reset switch

 

[Jethro_2200]

I unplugged the reset switch and it still happens
When it resets it disconnects my headphones that does change anything?

 

[kanewolf]

I unplugged the reset switch and it still happens
When it resets it disconnects my headphones that does change anything?

Did you do a clean OS install when you built this? I see you reference "updating windows", but not a specific statement about a clean OS install with the build.

 

[Jethro_2200]

Did you do a clean OS install when you built this? I see you reference "updating windows", but not a specific statement about a clean OS install with the build.

I believe i did because i used the usb and plugged it in to install windows

 

[Kh387]

Had this same problem last year and a psu swap is what fixed it for me.

 

[Jethro_2200]

i al

Had this same problem last year and a psu swap is what fixed it for me.

ready got a new one unless i have to get a different model

 

[Mcfckyle91]

I did a verification driver check and i got vgk.sys

Vgk.sys would point to the game Valorant? Are you having a BSOD if so can you check reliability history, and open the bluescreen dump files with WinDbg as admin (may need Microsoft store install) and post here.

If you struggle with this let me know.

https://answers.microsoft.com/en-us...eat-file/86c67c5c-0eb3-4333-b08c-82c834606460

 

[Jethro_2200]

Vgk.sys would point to the game Valorant? Are you having a BSOD if so can you check reliability history, and open the bluescreen dump files with WinDbg as admin (may need Microsoft store install) and post here.

If you struggle with this let me know.

https://answers.microsoft.com/en-us...eat-file/86c67c5c-0eb3-4333-b08c-82c834606460

I reinstalled valorant and it was fine but when i play steam games like csgo or apex or epic games like fortnite it restarts. But not with valorant.

 

[Jethro_2200]

also i went through my event logs again and i found this error


The description for Event ID 14 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

should i try and reinstall windows?