Question PC shuts down Windows 10

[stumpy123]

so recently i have been having a issue that my PC.

it stops sending a signal to my monitor and stops sending power to all USB devices

i have a tempered glass case. i can see that all RGB lights stay on like the PC is still running


my build is

RTX 2070 asus Turbo .
AMD R7 2700
16 GIG ram 2666mhz
my m,other board is ROG strix B450-F gaming by asus
550W corsair power supply


my cpu and gpu temps are all fine

 

[dhimansumit4]

Hi,
Usually, a faulty PSU is a culprit behind those. How old is it and are you sure it is it enough?

 

[michman]

Same problem, random restarts. New build, see below. 850W PS. also new.


OS Name Microsoft Windows 10 Home
Version 10.0.17134 Build 17134
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-RAOCF2R
System Manufacturer Gigabyte Technology Co., Ltd.
System Model Z97-HD3
System Type x64-based PC
System SKU To be filled by O.E.M.
Processor Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz, 3501 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. F4, 5/7/2014
SMBIOS Version 2.7
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Gigabyte Technology Co., Ltd.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Desktop
Secure Boot State Off
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "10.0.17134.619"
User Name DESKTOP-RAOCF2R\rjboh
Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 32.0 GB
Total Physical Memory 31.9 GB
Available Physical Memory 28.8 GB
Total Virtual Memory 36.9 GB
Available Virtual Memory 33.8 GB
Page File Space 5.00 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

 

[stumpy123]

Hi replying to @dhimansumit4

My temps during games are around 50 to 60 depending on how hard I push the gpu and also how high I turn my fans on


Idle is quite low forgot the exact amount but I don’t think it’s an issue



My pc is around 3 mouths old

 

[stumpy123]

And also it happens when I’m gaming and when I’m not


And can do it’s shutdown thing like 5 min after I boot or 30min after boot

And the only way to restart it is to turn the power on and off