[SOLVED] PCIe wifi card not detected/not working

[PatrickMong]

Hi. Im having problem installing my PCIe Network Adapter. (Joowin AX-200) For some reason my computer doesnt recognize the device at all in windows/device manager and wont install any drivers. I have tried going to hidden devices in device manager still nothing. I have also tried switching the card between different PCIe slots on my motherboard and while the light does come on, it doesnt show anything in my bios.

Motherboard: MSI B250 Gaming M3
Wifi Card: JOOWIN AX200 WiFi 6 Card 160 MHz for PC

 

[Nemesia]

Are you using Windows 10? This card only support Windows 10 and it has a lot of issues in the reviews.

 

[PatrickMong]

Are you using Windows 10? This card only support Windows 10 and it has a lot of issues in the reviews.

Yup I'm using Windows 10

 

[jojesa]

Hi. Im having problem installing my PCIe Network Adapter. (Joowin AX-200) For some reason my computer doesnt recognize the device at all in windows/device manager and wont install any drivers. I have tried going to hidden devices in device manager still nothing. I have also tried switching the card between different PCIe slots on my motherboard and while the light does come on, it doesnt show anything in my bios.

Motherboard: MSI B250 Gaming M3
Wifi Card: JOOWIN AX200 WiFi 6 Card 160 MHz for PC

Did you try installing it on the 2nd PCIe 3.0 x16 slot?
Could you post your system components.

If you have a M.2 SSD in the M.2_2 slot the PCI_E #4 is disabled.
The PCI_E #4 and PCI_E #5 are shared and so does the PCI_E #3 & PCI_E #5 on the motherboard.

 

[PatrickMong]

Did you try installing it on the 2nd PCIe 3.0 x16 slot?
Could you post your system components.

If you have a M.2 SSD in the M.2_2 slot the PCI_E #4 is disabled.
The PCI_E #4 and PCI_E #5 are shared and so does the PCI_E #3 & PCI_E #5 on the motherboard.

Yea I tried installing it on the 2nd PCIe 3.0 x16 slot but still no luck.
I don't have an M.2 SSD so I would assume voids that issue, its currently plugged in at the PCI_E5 slot

System Components:
CPU: Intel I5 6600K
Graphics: XFX RX 470
Motherboard: MSI B250 Gaming M3
PSU: 500W Thermaltake RGB PSU
RAM: 8 GB Crucial Ballistix RAM

 

[JohnMGotts]

There have been reports of incorrect drivers. Try the intel site for the onboard chip.

 

[PatrickMong]

There have been reports of incorrect drivers. Try the intel site for the onboard chip.

Yeah I have tried that just confirming this one right? https://downloadcenter.intel.com/product/189347/Intel-Wi-Fi-6-AX200-Gig-

 

[JohnMGotts]

https://downloadcenter.intel.com/download/30057/Windows-10-Wi-Fi-Drivers-for-Intel-Wireless-Adapters

BTW, does it see bluetooth, thats a separate driver on the Joowin download site.

 

[PatrickMong]

https://downloadcenter.intel.com/download/30057/Windows-10-Wi-Fi-Drivers-for-Intel-Wireless-Adapters

BTW, does it see bluetooth, thats a separate driver on the Joowin download site.

I don't believe so, I don't have anything to test it but when I download the Bluetooth nothing happens

 

[JohnMGotts]

Did you try the above download?
Cable connected?

 

[jojesa]

...I have tried going to hidden devices in device manager still nothing. I have also tried switching the card between different PCIe slots on my motherboard and while the light does come on, it doesnt show anything in my bios.

If it does not appear at all in Device Manager, then it could be defective unit.
I had a similar issue, with a similar device. The WiFi card under the heatsink was loose.
I removed the heatsink seated the Wifi card and it worked.