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Question Persistent Issues with Windows 11: Freezing When Printing and Update Errors

Oct 24, 2024
1
0
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Hello everyone,


I have been experiencing persistent issues with my Windows 11 system affecting both printing and updates for several weeks. Despite trying various solutions, the problem persists. Below, I outline the specific problems and actions I have already taken:


Issues:
1. System freezes when printing:
- Every time I try to print a PDF, the browser freezes. Temporarily, I resolve this by restarting the Print Spooler service, but the issue reoccurs the next time I print.
- The same issue occurs in Excel when copying cells. Excel freezes, and only restarting the Print Spooler service allows me to continue, but the problem reappears.


2. Windows update failures:
- Several updates have failed to install for weeks, including:
- Windows 11, version 23H2: Download error (0x80248007).
- KB4023057: Download error (0x80248007).
- HP USB driver (49.0.4411.18331): Install error (0x80070103).


3. Event Viewer errors:
- I see recurring errors in Event Viewer related to BITS (Background Intelligent Transfer Service) and DeviceSetupManager:
- BITS error: "A new BITS job could not be created. The current job count (60) has reached the specified limit."
- DeviceSetupManager error: "Metadata staging failed, result=0x80070490."
- Kernel-Power error: "The system has rebooted without cleanly shutting down first."


Actions taken so far:
1. Cleared print spooler queue using the command:
Remove-Item -Path "$env:systemroot\System32\spool\printers\*" -Force -Recurse
2. Updated and reinstalled all printer drivers.
3. Cleared the clipboard and uninstalled third-party printing software.
4. Tried manual installation of updates, but they continue to fail.
5. Ran sfc /scannow and DISM /Online /Cleanup-Image /RestoreHealth, but neither resolved the issue.


System Details:
- OS: Windows 11 (version 22H2, attempting to update to 23H2).
- Most recent errors: Exported from Event Viewer (detailed above).
- Affected services: Print Spooler, BITS, DeviceSetupManager, Kernel-Power.


Key System Information:


WindowsBuildLabEx : 22621.1.amd64fre.ni_release.220506-1250
WindowsCurrentVersion : 6.3
WindowsEditionId : Professional
WindowsInstallationType : Client
WindowsInstallDateFromRegistry : 26/09/2023 4:03:32 a. m.
WindowsProductId : 00330-81486-79301-AA969
WindowsProductName : Windows 10 Pro
WindowsRegisteredOrganization :
WindowsRegisteredOwner : User
WindowsSystemRoot : C:\Windows
WindowsVersion : 2009
OSDisplayVersion : 23H2
BiosCharacteristics : {7, 11, 12, 15...}
BiosBIOSVersion : {ALASKA - 1072009, A.H0, American Megatrends - 50011}
BiosBuildNumber :
BiosCaption : A.H0
BiosCodeSet :
BiosCurrentLanguage :
BiosDescription : A.H0
BiosEmbeddedControllerMajorVersion : 255
BiosEmbeddedControllerMinorVersion : 255
BiosFirmwareType : Uefi
BiosIdentificationCode :
BiosInstallableLanguages :
BiosInstallDate :
BiosLanguageEdition :
BiosListOfLanguages :
BiosManufacturer : American Megatrends International, LLC.
BiosName : A.H0
BiosOtherTargetOS :
BiosPrimaryBIOS : True
BiosReleaseDate : 12/07/2024 7:00:00 p. m.
BiosSeralNumber : To be filled by O.E.M.
BiosSMBIOSBIOSVersion : A.H0
BiosSMBIOSMajorVersion : 2
BiosSMBIOSMinorVersion : 8
BiosSMBIOSPresent : True
BiosSoftwareElementState : Running
BiosStatus : OK
BiosSystemBiosMajorVersion : 5
BiosSystemBiosMinorVersion : 17
BiosTargetOperatingSystem : 0
BiosVersion : ALASKA - 1072009
CsAdminPasswordStatus : Unknown
CsAutomaticManagedPagefile : False
CsAutomaticResetBootOption : True
CsAutomaticResetCapability : True
CsBootOptionOnLimit :
CsBootOptionOnWatchDog :
CsBootROMSupported : True
CsBootStatus : {0, 0, 0, 0...}
CsBootupState : Normal boot
CsCaption : DESKTOP-IQ2N83L
CsChassisBootupState : Safe
CsChassisSKUNumber : To be filled by O.E.M.
CsCurrentTimeZone : -300
CsDaylightInEffect :
CsDescription : AT/AT COMPATIBLE
CsDNSHostName : DESKTOP-IQ2N83L
CsDomain : WORKGROUP
CsDomainRole : StandaloneWorkstation
CsEnableDaylightSavingsTime : True
CsFrontPanelResetStatus : Unknown
CsHypervisorPresent : True
CsInfraredSupported : False
CsInitialLoadInfo :
CsInstallDate :
CsKeyboardPasswordStatus : Unknown
CsLastLoadInfo :
CsManufacturer : Micro-Star International Co., Ltd.
CsModel : MS-7C95
CsName : DESKTOP-IQ2N83L
CsNetworkAdapters : {Conexión de área local, Ethernet 3, Ethernet 4}
CsNetworkServerModeEnabled : True
CsNumberOfLogicalProcessors : 12
CsNumberOfProcessors : 1
CsProcessors : {AMD Ryzen 5 3600 6-Core Processor }
CsOEMStringArray : {To be filled by O.E.M.}
CsPartOfDomain : False
CsPauseAfterReset : -1
CsPCSystemType : Desktop
CsPCSystemTypeEx : Desktop
CsPowerManagementCapabilities :
CsPowerManagementSupported :
CsPowerOnPasswordStatus : Unknown
CsPowerState : Unknown
CsPowerSupplyState : Safe
CsPrimaryOwnerContact :
CsPrimaryOwnerName : User
CsResetCapability : Other
CsResetCount : -1
CsResetLimit : -1
CsRoles : {LM_Workstation, LM_Server, NT}
CsStatus : OK
CsSupportContactDescription :
CsSystemFamily : To be filled by O.E.M.
CsSystemSKUNumber : To be filled by O.E.M.
CsSystemType : x64-based PC
CsThermalState : Safe
CsTotalPhysicalMemory : 85821612032
CsPhyicallyInstalledMemory : 83886080
CsUserName : DESKTOP-IQ2N83L\User
CsWakeUpType : PowerSwitch
CsWorkgroup : WORKGROUP
OsName : Microsoft Windows 11 Pro
OsType : WINNT
OsOperatingSystemSKU : 48
OsVersion : 10.0.22635
OsCSDVersion :
OsBuildNumber : 22635
OsHotFixes : {KB5044033, KB5012170, KB5027397, KB5031483...}
OsBootDevice : \Device\HarddiskVolume1
OsSystemDevice : \Device\HarddiskVolume3
OsSystemDirectory : C:\Windows\system32
OsSystemDrive : C:
OsWindowsDirectory : C:\Windows
OsCountryCode : 52
OsCurrentTimeZone : -300
OsLocaleID : 080a
OsLocale : es-MX
OsLocalDateTime : 24/10/2024 1:42:25 p. m.
OsLastBootUpTime : 21/10/2024 11:54:53 a. m.
OsUptime : 3.01:47:31.6166462
OsBuildType : Multiprocessor Free
OsCodeSet : 1252
OsDataExecutionPreventionAvailable : True
OsDataExecutionPrevention32BitApplications : True
OsDataExecutionPreventionDrivers : True
OsDataExecutionPreventionSupportPolicy : OptIn
OsDebug : False
OsDistributed : False
OsEncryptionLevel : 256
OsForegroundApplicationBoost : Maximum
OsTotalVisibleMemorySize : 83810168
OsFreePhysicalMemory : 47921132
OsTotalVirtualMemorySize : 206690168
OsFreeVirtualMemory : 167350484
OsInUseVirtualMemory : 39339684
OsTotalSwapSpaceSize :
OsSizeStoredInPagingFiles : 122880000
OsFreeSpaceInPagingFiles : 122763460
OsPagingFiles : {F:\pagefile.sys}
OsHardwareAbstractionLayer : 10.0.22621.2706
OsInstallDate : 25/09/2023 11:03:32 p. m.
OsManufacturer : Microsoft Corporation
OsMaxNumberOfProcesses : 4294967295
OsMaxProcessMemorySize : 137438953344
OsMuiLanguages : {es-MX, en-US}
OsNumberOfLicensedUsers : 0
OsNumberOfProcesses : 421
OsNumberOfUsers : 3
OsOrganization :
OsArchitecture : 64-bit
OsLanguage : es-MX
OsProductSuites : {TerminalServicesSingleSession}
OsOtherTypeDescription :
OsPAEEnabled :
OsPortableOperatingSystem : False
OsPrimary : True
OsProductType : WorkStation
OsRegisteredUser : User
OsSerialNumber : 00330-81486-79301-AA969
OsServicePackMajorVersion : 0
OsServicePackMinorVersion : 0
OsStatus : OK
OsSuites : {TerminalServices, TerminalServicesSingleSession}
OsServerLevel :
KeyboardLayout : es-MX
TimeZone : (UTC-05:00) Bogota, Lima, Quito, Rio Branco
LogonServer : \\DESKTOP-IQ2N83L
PowerPlatformRole : Desktop
HyperVisorPresent : True
HyperVRequirementDataExecutionPreventionAvailable :
HyperVRequirementSecondLevelAddressTranslation :
HyperVRequirementVirtualizationFirmwareEnabled :
HyperVRequirementVMMonitorModeExtensions :
DeviceGuardSmartStatus : Off
DeviceGuardRequiredSecurityProperties : {0}
DeviceGuardAvailableSecurityProperties : {BaseVirtualizationSupport, SecureBoot, DMAProtection,
SecureMemoryOverwrite...}
DeviceGuardSecurityServicesConfigured : {HypervisorEnforcedCodeIntegrity}
DeviceGuardSecurityServicesRunning : {HypervisorEnforcedCodeIntegrity}
DeviceGuardCodeIntegrityPolicyEnforcementStatus : EnforcementMode
DeviceGuardUserModeCodeIntegrityPolicyEnforcementStatus : Off



...


Recent Event Logs:


Event[0]
Log Name: System
Source: Service Control Manager
Date: 2024-10-24T13:41:55.7120000Z
Event ID: 7040
Task: N/A
Level: Information
Opcode: N/A
Keyword: Classic,
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-IQ2N83L
Description:
The start type of the Servicio de transferencia inteligente en segundo plano (BITS) service was changed from inicio automßtico to inicio por solicitud.


Event[1]
Log Name: System
Source: Service Control Manager
Date: 2024-10-24T13:39:39.4770000Z
Event ID: 7040
Task: N/A
Level: Information
Opcode: N/A
Keyword: Classic,
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-IQ2N83L
Description:
The start type of the Servicio de transferencia inteligente en segundo plano (BITS) service was changed from inicio por solicitud to inicio automßtico.


Event[2]
Log Name: System
Source: Service Control Manager
Date: 2024-10-24T13:39:34.5670000Z
Event ID: 7040
Task: N/A
Level: Information
Opcode: N/A
Keyword: Classic,
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-IQ2N83L
Description:
The start type of the Servicio de transferencia inteligente en segundo plano (BITS) service was changed from inicio automßtico to inicio por solicitud.


Event[3]
Log Name: System
Source: Service Control Manager
Date: 2024-10-24T13:38:48.8110000Z
Event ID: 7040
Task: N/A
Level: Information
Opcode: N/A
Keyword: Classic,
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-IQ2N83L
Description:
The start type of the Adobe Acrobat Update Service service was changed from inicio por solicitud to inicio automßtico.


Event[4]
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2024-10-24T13:38:32.8360000Z
Event ID: 566
Task: N/A
Level: Information
Opcode: Info a
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-IQ2N83L
Description:
The system session has transitioned from 94 to 96.


Reason InputHid


BootId: 125


Event[5]
Log Name: System
Source: Service Control Manager
Date: 2024-10-24T13:37:16.2060000Z
Event ID: 7040
Task: N/A
Level: Information
Opcode: N/A
Keyword: Classic,
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-IQ2N83L
Description:
The start type of the Servicio de transferencia inteligente en segundo plano (BITS) service was changed from inicio por solicitud to inicio automßtico.


Event[6]
Log Name: System
Source: Microsoft-Windows-WindowsUpdateClient
Date: 2024-10-24T13:26:49.4150000Z
Event ID: 44
Task: Windows Update Agent
Level: Information t
Opcode: Download n
Keyword: Download,Started,
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-IQ2N83L
Description:
Windows Update started downloading an update.


Event[7]
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2024-10-24T12:43:49.4160000Z
Event ID: 566
Task: N/A
Level: Information
Opcode: Info a
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-IQ2N83L
Description:
The system session has transitioned from 93 to 94.


Reason SessionUnlock


BootId: 125


Event[8]
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2024-10-24T12:38:49.2100000Z
Event ID: 566
Task: N/A
Level: Information
Opcode: Info a
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-IQ2N83L
Description:
The system session has transitioned from 91 to 93.


Reason InputHid


BootId: 125


Event[9]
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2024-10-24T12:33:30.5420000Z
Event ID: 566
Task: N/A
Level: Information
Opcode: Info a
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-IQ2N83L
Description:
The system session has transitioned from 90 to 91.


Reason SessionUnlock


BootId: 125


Event[10]
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2024-10-24T12:28:28.5510000Z
Event ID: 566
Task: N/A
Level: Information
Opcode: Info a
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-IQ2N83L
Description:
The system session has transitioned from 88 to 90.


Reason InputHid


BootId: 125


Event[11]
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2024-10-24T12:15:01.2830000Z
Event ID: 566
Task: N/A
Level: Information
Opcode: Info a
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-IQ2N83L
Description:
The system session has transitioned from 87 to 88.


Reason SessionUnlock


BootId: 125


Event[12]
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2024-10-24T12:10:01.1930000Z
Event ID: 566
Task: N/A
Level: Information
Opcode: Info a
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-IQ2N83L
Description:
The system session has transitioned from 85 to 87.


Reason InputHid


BootId: 125


Event[13]
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2024-10-24T12:04:50.6740000Z
Event ID: 566
Task: N/A
Level: Information
Opcode: Info a
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-IQ2N83L
Description:
The system session has transitioned from 84 to 85.


Reason SessionUnlock


BootId: 125


Event[14]
Log Name: System
Source: Microsoft-Windows-HttpService
Date: 2024-10-24T12:00:17.1900000Z
Event ID: 117
Task: HTTP Configuration Property Trace Task
Level: Information r
Opcode: DeleteUrlGroup
Keyword: Flagged on all HTTP events triggered on a URL group,
User: S-1-5-21-1753584070-2983578996-3343278671-1001
User Name: DESKTOP-IQ2N83L\User
Computer: DESKTOP-IQ2N83L
Description:
Delete URL group 0xFE00000120000004. Status 0x0. Process Id 0x1CC0 Executable path \Device\HarddiskVolume3\Users\User\AppData\Local\Programs\Lenovo\Lenovo Service Bridge\LSB.exe, User S-1-5-21-1753584070-2983578996-3343278671-1001


Event[15]
Log Name: System
Source: Microsoft-Windows-HttpService
Date: 2024-10-24T12:00:17.1900000Z
Event ID: 113
Task: HTTP Configuration Property Trace Task
Level: Information r
Opcode: AddUrl i
Keyword: Flagged on all HTTP events triggered on a URL group,
User: S-1-5-21-1753584070-2983578996-3343278671-1001
User Name: DESKTOP-IQ2N83L\User
Computer: DESKTOP-IQ2N83L
Description:
Attempted to add URL (http://localhost:50130/) to URL group (0xFE00000120000004). Status: 0xC0000043. Process Id 0x1CC0 Executable path \Device\HarddiskVolume3\Users\User\AppData\Local\Programs\Lenovo\Lenovo Service Bridge\LSB.exe, User S-1-5-21-1753584070-2983578996-3343278671-1001


Event[16]
Log Name: System
Source: Microsoft-Windows-HttpEvent
Date: 2024-10-24T12:00:17.1900000Z
Event ID: 15005
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic,
User: N/A
User Name: N/A
Computer: DESKTOP-IQ2N83L
Description:
Unable to bind to the underlying transport for [::]:50130. The IP Listen-Only list may contain a reference to an interface which may not exist on this machine. The data field contains the error number.


Event[17]
Log Name: System
Source: Microsoft-Windows-HttpService
Date: 2024-10-24T12:00:17.1900000Z
Event ID: 111
Task: HTTP Configuration Property Trace Task
Level: Information r
Opcode: CreateUrlGroup
Keyword: Flagged on all HTTP events triggered on a URL group,
User: S-1-5-21-1753584070-2983578996-3343278671-1001
User Name: DESKTOP-IQ2N83L\User
Computer: DESKTOP-IQ2N83L
Description:
Create URL group 0xFE00000120000004. Status 0x0. Process Id 0x1CC0 Executable path \Device\HarddiskVolume3\Users\User\AppData\Local\Programs\Lenovo\Lenovo Service Bridge\LSB.exe, User S-1-5-21-1753584070-2983578996-3343278671-1001


Event[18]
Log Name: System
Source: Microsoft-Windows-HttpService
Date: 2024-10-24T12:00:17.1890000Z
Event ID: 117
Task: HTTP Configuration Property Trace Task
Level: Information r
Opcode: DeleteUrlGroup
Keyword: Flagged on all HTTP events triggered on a URL group,
User: S-1-5-21-1753584070-2983578996-3343278671-1001
User Name: DESKTOP-IQ2N83L\User
Computer: DESKTOP-IQ2N83L
Description:
Delete URL group 0xFE00000B20000008. Status 0x0. Process Id 0x1CC0 Executable path \Device\HarddiskVolume3\Users\User\AppData\Local\Programs\Lenovo\Lenovo Service Bridge\LSB.exe, User S-1-5-21-1753584070-2983578996-3343278671-1001


Event[19]
Log Name: System
Source: Microsoft-Windows-HttpService
Date: 2024-10-24T12:00:17.1890000Z
Event ID: 113
Task: HTTP Configuration Property Trace Task
Level: Information r
Opcode: AddUrl i
Keyword: Flagged on all HTTP events triggered on a URL group,
User: S-1-5-21-1753584070-2983578996-3343278671-1001
User Name: DESKTOP-IQ2N83L\User
Computer: DESKTOP-IQ2N83L
Description:
Attempted to add URL (http://localhost:50129/) to URL group (0xFE00000B20000008). Status: 0xC0000043. Process Id 0x1CC0 Executable path \Device\HarddiskVolume3\Users\User\AppData\Local\Programs\Lenovo\Lenovo Service Bridge\LSB.exe, User S-1-5-21-1753584070-2983578996-3343278671-1001


Event[20]
Log Name: System
Source: Microsoft-Windows-HttpEvent
Date: 2024-10-24T12:00:17.1890000Z
Event ID: 15005
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic,
User: N/A
User Name: N/A
Computer: DESKTOP-IQ2N83L
Description:
Unable to bind to the underlying transport for [::]:50129. The IP Listen-Only list may contain a reference to an interface which may not exist on this machine. The data field contains the error number.


Event[21]
Log Name: System
Source: Microsoft-Windows-HttpService
Date: 2024-10-24T12:00:17.1890000Z
Event ID: 111
Task: HTTP Configuration Property Trace Task
Level: Information r
Opcode: CreateUrlGroup
Keyword: Flagged on all HTTP events triggered on a URL group,
User: S-1-5-21-1753584070-2983578996-3343278671-1001
User Name: DESKTOP-IQ2N83L\User
Computer: DESKTOP-IQ2N83L
Description:
Create URL group 0xFE00000B20000008. Status 0x0. Process Id 0x1CC0 Executable path \Device\HarddiskVolume3\Users\User\AppData\Local\Programs\Lenovo\Lenovo Service Bridge\LSB.exe, User S-1-5-21-1753584070-2983578996-3343278671-1001


Event[22]
Log Name: System
Source: Microsoft-Windows-HttpService
Date: 2024-10-24T12:00:17.1880000Z
Event ID: 117
Task: HTTP Configuration Property Trace Task
Level: Information r
Opcode: DeleteUrlGroup
Keyword: Flagged on all HTTP events triggered on a URL group,
User: S-1-5-21-1753584070-2983578996-3343278671-1001
User Name: DESKTOP-IQ2N83L\User
Computer: DESKTOP-IQ2N83L
Description:
Delete URL group 0xFE00000120000003. Status 0x0. Process Id 0x1CC0 Executable path \Device\HarddiskVolume3\Users\User\AppData\Local\Programs\Lenovo\Lenovo Service Bridge\LSB.exe, User S-1-5-21-1753584070-2983578996-3343278671-1001


Event[23]
Log Name: System
Source: Microsoft-Windows-HttpService
Date: 2024-10-24T12:00:17.1880000Z
Event ID: 113
Task: HTTP Configuration Property Trace Task
Level: Information r
Opcode: AddUrl i
Keyword: Flagged on all HTTP events triggered on a URL group,
User: S-1-5-21-1753584070-2983578996-3343278671-1001
User Name: DESKTOP-IQ2N83L\User
Computer: DESKTOP-IQ2N83L
Description:
Attempted to add URL (http://localhost:50128/) to URL group (0xFE00000120000003). Status: 0xC0000043. Process Id 0x1CC0 Executable path \Device\HarddiskVolume3\Users\User\AppData\Local\Programs\Lenovo\Lenovo Service Bridge\LSB.exe, User S-1-5-21-1753584070-2983578996-3343278671-1001


Event[24]
Log Name: System
Source: Microsoft-Windows-HttpEvent
Date: 2024-10-24T12:00:17.1880000Z
Event ID: 15005
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic,
User: N/A
User Name: N/A
Computer: DESKTOP-IQ2N83L
Description:
Unable to bind to the underlying transport for [::]:50128. The IP Listen-Only list may contain a reference to an interface which may not exist on this machine. The data field contains the error number.


Event[25]
Log Name: System
Source: Microsoft-Windows-HttpService
Date: 2024-10-24T12:00:17.1880000Z
Event ID: 111
Task: HTTP Configuration Property Trace Task
Level: Information r
Opcode: CreateUrlGroup
Keyword: Flagged on all HTTP events triggered on a URL group,
User: S-1-5-21-1753584070-2983578996-3343278671-1001
User Name: DESKTOP-IQ2N83L\User
Computer: DESKTOP-IQ2N83L
Description:
Create URL group 0xFE00000120000003. Status 0x0. Process Id 0x1CC0 Executable path \Device\HarddiskVolume3\Users\User\AppData\Local\Programs\Lenovo\Lenovo Service Bridge\LSB.exe, User S-1-5-21-1753584070-2983578996-3343278671-1001


Event[26]
Log Name: System
Source: EventLog
Date: 2024-10-24T12:00:00.8140000Z
Event ID: 6013
Task: N/A
Level: Information
Opcode: N/A
Keyword: Classic,
User: N/A
User Name: N/A
Computer: DESKTOP-IQ2N83L
Description:
The system uptime is 259507 seconds.


Event[27]
Log Name: System
Source: Microsoft-Windows-Kernel-General
Date: 2024-10-24T11:45:14.7450000Z
Event ID: 16
Task: N/A
Level: Information
Opcode: Info a
Keyword: N/A
User: S-1-5-21-1753584070-2983578996-3343278671-1001
User Name: DESKTOP-IQ2N83L\User
Computer: DESKTOP-IQ2N83L
Description:
The access history in hive \??\C:\Windows\ServiceProfiles\MSSQLSERVER\NTUSER.DAT was cleared updating 72 keys and creating 15 modified pages.


Event[28]
Log Name: System
Source: Microsoft-Windows-Kernel-General
Date: 2024-10-24T11:45:14.7110000Z
Event ID: 16
Task: N/A
Level: Information
Opcode: Info a
Keyword: N/A
User: S-1-5-21-1753584070-2983578996-3343278671-1001
User Name: DESKTOP-IQ2N83L\User
Computer: DESKTOP-IQ2N83L
Description:
The access history in hive \??\C:\Users\openpgsvc\NTUSER.DAT was cleared updating 293 keys and creating 26 modified pages.


Event[29]
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2024-10-24T11:43:47.5550000Z
Event ID: 566
Task: N/A
Level: Information
Opcode: Info a
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-IQ2N83L
Description:
The system session has transitioned from 82 to 84.


Reason InputHid


BootId: 125


Event[30]
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2024-10-24T11:41:24.3990000Z
Event ID: 566
Task: N/A
Level: Information
Opcode: Info a
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-IQ2N83L
Description:
The system session has transitioned from 81 to 82.


Reason SessionUnlock


BootId: 125


Event[31]
Log Name: System
Source: Service Control Manager
Date: 2024-10-24T10:48:36.7130000Z
Event ID: 7040
Task: N/A
Level: Information
Opcode: N/A
Keyword: Classic,
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-IQ2N83L
Description:
The start type of the Servicio de transferencia inteligente en segundo plano (BITS) service was changed from inicio automßtico to inicio por solicitud.


Event[32]
Log Name: System
Source: Service Control Manager
Date: 2024-10-24T10:46:21.6490000Z
Event ID: 7040
Task: N/A
Level: Information
Opcode: N/A
Keyword: Classic,
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-IQ2N83L
Description:
The start type of the Servicio de transferencia inteligente en segundo plano (BITS) service was changed from inicio por solicitud to inicio automßtico.


Event[33]
Log Name: System
Source: Service Control Manager
Date: 2024-10-24T09:57:18.1900000Z
Event ID: 7040
Task: N/A
Level: Information
Opcode: N/A
Keyword: Classic,
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-IQ2N83L
Description:
The start type of the Servicio de transferencia inteligente en segundo plano (BITS) service was changed from inicio automßtico to inicio por solicitud.


Event[34]
Log Name: System
Source: Service Control Manager
Date: 2024-10-24T09:57:18.0540000Z
Event ID: 7040
Task: N/A
Level: Information
Opcode: N/A
Keyword: Classic,
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-IQ2N83L
Description:
The start type of the Servicio de transferencia inteligente en segundo plano (BITS) service was changed from inicio por solicitud to inicio automßtico.


Event[35]
Log Name: System
Source: Microsoft-Windows-UserModePowerService
Date: 2024-10-24T09:35:56.9670000Z
Event ID: 12
Task: N/A
Level: Information
Opcode: Info a
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-IQ2N83L
Description:
Process C:\Program Files (x86)\MSI\One Dragon Center\MSI.CentralServer.exe (process ID:22488) reset policy scheme from {9897998c-92de-4669-853f-b7cd3ecb2790} to {9897998c-92de-4669-853f-b7cd3ecb2790}


Event[36]
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2024-10-24T09:35:42.4520000Z
Event ID: 566
Task: N/A
Level: Information
Opcode: Info a
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-IQ2N83L
Description:
The system session has transitioned from 79 to 81.


Reason InputHid


BootId: 125


Event[37]
Log Name: System
Source: Service Control Manager
Date: 2024-10-24T08:41:47.7250000Z
Event ID: 7040
Task: N/A
Level: Information
Opcode: N/A
Keyword: Classic,
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-IQ2N83L
Description:
The start type of the Servicio de transferencia inteligente en segundo plano (BITS) service was changed from inicio automßtico to inicio por solicitud.


Event[38]
Log Name: System
Source: Service Control Manager
Date: 2024-10-24T08:39:39.5000000Z
Event ID: 7040
Task: N/A
Level: Information
Opcode: N/A
Keyword: Classic,
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-IQ2N83L
Description:
The start type of the Servicio de transferencia inteligente en segundo plano (BITS) service was changed from inicio por solicitud to inicio automßtico.


Event[39]
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2024-10-24T07:47:56.6000000Z
Event ID: 566
Task: N/A
Level: Information
Opcode: Info a
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-IQ2N83L
Description:
The system session has transitioned from 78 to 79.


Reason SessionUnlock


BootId: 125


Event[40]
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2024-10-24T07:46:56.5870000Z
Event ID: 566
Task: N/A
Level: Information
Opcode: Info a
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-IQ2N83L
Description:
The system session has transitioned from 76 to 78.


Reason InputHid


BootId: 125


Event[41]
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2024-10-24T07:37:44.8860000Z
Event ID: 566
Task: N/A
Level: Information
Opcode: Info a
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-IQ2N83L
Description:
The system session has transitioned from 75 to 76.


Reason SessionUnlock


BootId: 125


Event[42]
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2024-10-24T07:36:35.8810000Z
Event ID: 566
Task: N/A
Level: Information
Opcode: Info a
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-IQ2N83L
Description:
The system session has transitioned from 73 to 75.


Reason InputHid


BootId: 125


Event[43]
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2024-10-24T07:15:52.9620000Z
Event ID: 566
Task: N/A
Level: Information
Opcode: Info a
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-IQ2N83L
Description:
The system session has transitioned from 72 to 73.


Reason SessionUnlock


BootId: 125


Event[44]
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2024-10-24T07:14:52.9670000Z
Event ID: 566
Task: N/A
Level: Information
Opcode: Info a
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-IQ2N83L
Description:
The system session has transitioned from 70 to 72.


Reason InputHid


BootId: 125


Event[45]
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2024-10-24T07:05:43.2020000Z
Event ID: 566
Task: N/A
Level: Information
Opcode: Info a
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-IQ2N83L
Description:
The system session has transitioned from 69 to 70.


Reason SessionUnlock


BootId: 125


Event[46]
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2024-10-24T07:04:42.1900000Z
Event ID: 566
Task: N/A
Level: Information
Opcode: Info a
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-IQ2N83L
Description:
The system session has transitioned from 67 to 69.


Reason InputHid


BootId: 125


Event[47]
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2024-10-24T07:01:43.1070000Z
Event ID: 566
Task: N/A
Level: Information
Opcode: Info a
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-IQ2N83L
Description:
The system session has transitioned from 66 to 67.


Reason SessionUnlock


BootId: 125


Event[48]
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2024-10-24T07:00:09.0730000Z
Event ID: 566
Task: N/A
Level: Information
Opcode: Info a
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-IQ2N83L
Description:
The system session has transitioned from 64 to 66.


Reason InputHid


BootId: 125


Event[49]
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2024-10-24T06:53:02.8000000Z
Event ID: 566
Task: N/A
Level: Information
Opcode: Info a
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-IQ2N83L
Description:
The system session has transitioned from 63 to 64.


Reason SessionUnlock


BootId: 125



...


Relevant Driver Information:
usbprint: Microsoft USB PRINTER (Stopped)
WSDPrint: WSD Print Support (Stopped)
...

I am looking for guidance on how to proceed since these issues are severely impacting my system's functionality. Are there any other potential solutions or known issues with these updates that I should consider?


Thank you in advance for any help or suggestions.
 
Last edited by a moderator:
Make and model printer?

What is the system's default printer?

Noted that you looked in Event Viewer: also take a look in Reliability History/Monitor.

Much more end user friendly than Event Viewer and the timeline format may reveal some pattern.

Also regarding:

"The start type of the Servicio de transferencia inteligente en segundo plano (BITS) service was changed from inicio automßtico to inicio por solicitud."

Google translator =

"The start type of the Background Intelligent Transfer Service (BITS) service was changed from automatic start to request start."

Did you make any such changes?

= = = =

In Task Manager > Services what is BITS status?

(Remember to right click BITS etc. via the Status column for more details.)

Startup type?
 
OS: Windows 11 (version 22H2, attempting to update to 23H2).
simple answer
Download the windows media creation tool from the 2nd link here which says
Create Windows 11 Installation Media
https://www.microsoft.com/en-us/software-download/windows11

Make installer on USB
Once installer made, put it in PC that is currently not updating and navigate to USB drive in File Explorer and run setup.exe
It should offer to update the current install.

It skips 23H2 since we on 24H2 now. Probably fixes the Windows update errors... not sure about HP drivers though.

updating to 24H2 is easiest choice as many fixes would rely on having an ISO that matches currently installed one, and MS only giving out 24H2 now.
 
Last edited: