Question Please help im lost!!!

[moodster55]

I have a ibuypower system with a amd ryzen 9 7900x on a asrock b650m-c with a pny geforce 4070ti, 64gb ram and 2tb so far but upon start up games will startup at 180fps and then when game play starts it drops to under ten. Any ideas so far we have tried;

Settings in;
Games
Windows
Nvidia
Bios

And flashed new bios to latest
Updated all drivers
Had multiple people walking me through different things to help and nothing I'm pulling what little hair I have left out!!! PLEASE BALD WONT LOOK GOOD ON ME!!!!

 

[moodster55]

Crazy thing is the display is going through graphics card. The fans run on start up and then it's lights are on but not utilization past that for frame rate or anything.

 

[Deleted member 2947362]

what is the PSU make, model and wattage?
(why does that remind me of ICQ from back in the late 90's?)

I'm just look at your hardware combo 170w cpu and that motherboard etc

 

[moodster55]

800w I'm looking for make and model now

 

[moodster55]

what is the PSU make, model and wattage? i'm just look at your hardware combo 170w cpu and that motherboard etc

800w it's behind and I can't see sticker

 

[moodster55]

We have even disabled on board and nothing.

 

[Deleted member 2731765]

Pre-built and boutique builders like ibuypower usually cheap out on the PSU and motherboards to cut down costs. I would consider changing the current PSU with some higher quality, assuming your unit is bad.

 

[Deleted member 2947362]

To be honest that a really nice CPU and the motherboard not so nice but if it says it supports that CPU then I'm not 100% sure atm

I did cringe a bit when I saw the brand ibuypower? yeah ya might have power but did they supply the quality?

 

[Deleted member 2947362]

Crazy thing is the display is going through graphics card. The fans run on start up and then it's lights are on but not utilization past that for frame rate or anything.

Once I have eaten I will try and figure it out but I can only try can't promise anything that is unless you get help before then lol

 

[Deleted member 2947362]

The motherboard should be ok, just seems if a ryzen 9 7900x over kill for it .

anyway need to know full spec of the PSU

 

[Avro Arrow]

It might just be as simple as the card is bad. I would send the system back with an explanation of what is wrong and let iBuyPower deal with it.

 

[Deleted member 2947362]

It might just be as simple as the card is bad. I would send the system back with an explanation of what is wrong and let iBuyPower deal with it.

hahah i been posting to the wrong reply lol oh well never mind.

I have come to the conclusion without knowing what the PSU it's a good possibility.

Are you using an UPS?
Is you mains supply good
has the build of the the PC been done correctly and to a good standard.

 

[Avro Arrow]

hahah i been posting to the wrong reply lol oh well never mind.

I have come to the conclusion without knowing what the PSU it's a good possibility.

Are you using an UPS?
Is you mains supply good
has the build of the the PC been done correctly and to a good standard.

One thing is certain, the OP paid a very pretty penny for this build and so they may as well use the one advantage of paying the extra money to a pre-builder... being able to send it back if there's an issue.

 

[Deleted member 2947362]

yeah I agree pre build and problems send it back and don't mess around with to much, I just prefer to build my own I know it's done correctly.

It's just MY personal preference after building My own home PC's for a long time.

But I am not saying these pre built PC are not well built and professionally.

 

[rolli59]

Have you checked your temps? this could be as simple as slightly dislodged CPU Cooler (happens in shipping) causing CPU throttle.

 

[rolli59]

I was going to ask that but if it's just shutting down at desktop it could be

Power supply
It's connected to an a circuit breaker that cant take the sudden loads
The mains electric supply is not stable
It's connected to an UPS that trips because it cant handle the draw.
Kernel Issue
Driver Issue
Ram Issue

I do not see OP talk about shut downs only a drastic FPS drop!

 

[Deleted member 2947362]

I do not see OP talk about shut downs only a drastic FPS drop!

You're correct sir

I'm getting mixed up with other replies lol got me post's in a Munking Fuddle lol

Corrected by deleting it.

 

[Avro Arrow]

yeah I agree pre build and problems send it back and don't mess around with to much, I just prefer to build my own I know it's done correctly.

But I am not saying these pre built PC are not well built.

Of course not. They're built by professionals. I just tell people not to tinker with them because you could void your warranty that way.

 

[Deleted member 2947362]

Of course not. They're built by professionals. I just tell people not to tinker with them because you could void your warranty that way.

Sound advice.

 

[ARICH5]

i agree. ibuypower has a pretty good warranty. send it back. https://www.ibuypower.com/support/warranty?category=standarddesktopwarranty