Hello,
I have two issues with a new machine, which I've never experienced on any of the dozens of Win 10 systems I've set up in the past few years. I searched for answers already, but none of the ones I found helped -- or not for the first problem; the second problem may be somehow unique to me as I can't find any posts about it anywhere (but that could just mean I'm not searching properly). Anyway here we go; naturally, I am logged in as an admin, and I even tried all this from the Administrator account.
1. Regardless of what Power Plan I choose, the 'display off' and 'sleep' values randomly go back to their defaults of 1hr and 2hrs respectively. I've tried many of the reasonable things I found suggested, such as running the Power Troubleshooter in Settings, to doing the DSIM and SFC /SCANNOW stuff described at https://support.microsoft.com/en-ca/...rrupted-system, to deleting power plans, restoring defaults, and so on, via POWERCFG's options (with Command Prompt running as Admin, of course). I also tried all the APM permutations in BIOS for ErP (Disable, S4+S5, S5 Only), EnergyStar (On, Off), and Wake Timers. Again, nothing helped.
2.No matter what I do, I cannot get the Power Button or Sleep Button setting to stick to anything other than 'Do nothing'. In essence, I access these settings via Control Panel > Power Options > Choose what the power buttons do (on the left), I set the power button: option to 'Sleep' on the next screen, and hit Save Changes. This takes me back to the main Power Options Control Panel window; if I now immediately click Choose what the power buttons do, the screen changes, and the power button: setting is back to 'Do nothing'.
Any ideas at all? Can either of these problems be caused by anything other than some weird glitch in Windows? Should I stop wasting my time trying to figure them out, and just wipe & reinstall -- and hope that the glitch won't come back?
Here is my spec:
Thanks so much in advance,
Dany
I have two issues with a new machine, which I've never experienced on any of the dozens of Win 10 systems I've set up in the past few years. I searched for answers already, but none of the ones I found helped -- or not for the first problem; the second problem may be somehow unique to me as I can't find any posts about it anywhere (but that could just mean I'm not searching properly). Anyway here we go; naturally, I am logged in as an admin, and I even tried all this from the Administrator account.
1. Regardless of what Power Plan I choose, the 'display off' and 'sleep' values randomly go back to their defaults of 1hr and 2hrs respectively. I've tried many of the reasonable things I found suggested, such as running the Power Troubleshooter in Settings, to doing the DSIM and SFC /SCANNOW stuff described at https://support.microsoft.com/en-ca/...rrupted-system, to deleting power plans, restoring defaults, and so on, via POWERCFG's options (with Command Prompt running as Admin, of course). I also tried all the APM permutations in BIOS for ErP (Disable, S4+S5, S5 Only), EnergyStar (On, Off), and Wake Timers. Again, nothing helped.
2.No matter what I do, I cannot get the Power Button or Sleep Button setting to stick to anything other than 'Do nothing'. In essence, I access these settings via Control Panel > Power Options > Choose what the power buttons do (on the left), I set the power button: option to 'Sleep' on the next screen, and hit Save Changes. This takes me back to the main Power Options Control Panel window; if I now immediately click Choose what the power buttons do, the screen changes, and the power button: setting is back to 'Do nothing'.
Any ideas at all? Can either of these problems be caused by anything other than some weird glitch in Windows? Should I stop wasting my time trying to figure them out, and just wipe & reinstall -- and hope that the glitch won't come back?
Here is my spec:
- OS: Win10 Pro, build 19041, up-to-date
- Motherboard: ASUS TUF GAMING X570-PLUS
- Motherboard BIOS version: 2607 (this is the previous version; they just released the latest today, but there's no mention in the release notes of anything to do with power)
- CPU: Ryzen 7 3700x
- Memory: 16GB (G.Skill F4-360016D-16GVK dual-channel kit)
- System Drive: Samsung 970 Pro M.2 NVMe
- Video Card: NVIDIA GeForce 1660 Ti
- Power Supply: Corsair RM 650x
Thanks so much in advance,
Dany