Question Problem with boot on windows 10

Oct 27, 2019
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Hello,

Some time ago I started seeing bad sectors or such on one of my HDDs which has windows 7 installed on it so i bought SSD and installed windows 10 to the SSD

Everything worked Ok for about an month or two, only "strange" thing for me was that at the startup, it asked me if i want to start Windows 7 or Windows 10 so i just started windows 10 everytime and didnt think about it.

The faulty HDD has a letter (G: ) the ssd has a (C: )

About two days ago when i powered on my pc, it wanted to do a startup repair on the faulty HDD (G: ), but when it began, i saw the numbers of files scanned moving but it stayed on 0% for almost an hour so i restarted and then skipped the repair and continued using the pc normaly.

Yesterday i did it the same way, skipping the repair, i wanted to backup the data as i had no time before yesterday to do it (G: )

So i tried to cut and paste some files and out of lets say 60 files which wer all videos or movies like 5 would paste because of an error which i later found out to be some sort of corruption error, cant remember the exact name but i guess it was something like 0x70085.

Also i tried to download some program for the backup process but i got Cyclic redundancy error, it downloaded to the (G: )So i tried to do chkdsk of the faulty HDD but it was like 2 hours and nothing happened, it just showed the chkdsk window but no progress so i restarted the pc once again but this time it stopped at windows LOGO and that little loading circle, for quite some time with nothing else, restarted again and got the automatic repair, which very quickly turned to black screen with cursor, or after several restarts into blue screen with cursor and nothing else.

I tried to disconnect all the HDDs from pc and check boot order which was correct, booting from the SSD but i got "no bootable device" error.

I tried plugging in usb which had bootable install of windows and tried the troubleshooter with cmd commands i found on web, but it looked like it didnt see the windows on the SSD ,i recall error 50 when trying to write to a log after sfc /scannow which came up as being Ok except for the log error.

As ive already found out in other posts, mistake probably was that i installed it to the SSD when HDD was hooked up to the pc. Nevertheless i tried to reinstall windows 10 to the SSD, which then started windows normally, but after i tried shutting down and connecting all the HDDs windows started but there was black screen and cursor. I could ctrl+alt+delete to task manager but couldnt do anything else.

I have no problem trashing the faulty HDD, Ive already ordered new one but there are some files id like to recover from it.
And ill probably need to test it more after i get home, but in the meantime, any idea what might have gone wrong or what can i do about this ?
If possible id like to use the copy of windows i had before the reinstall as its in "windows.old" folder

Also sorry for my english and the length of this, wanted to share all that happened and all i tried and thanks for any help.
 
Last edited by a moderator:
"I could ctrl+alt+delete to task manager but couldnt do anything else. "
if you can get task manager on the menu bar look under each header for the run command.
click run, in the box, type explorer.exe and hit enter. this should trigger the GUI to launch and the start menu and icons will appear and you will have some access to the system.

once you get the control you can archive the needed data and then "trash" the drive as you say. hope this is helpful

and welcome to the forums. 😀
 
"I could ctrl+alt+delete to task manager but couldnt do anything else. "
if you can get task manager on the menu bar look under each header for the run command.
click run, in the box, type explorer.exe and hit enter. this should trigger the GUI to launch and the start menu and icons will appear and you will have some access to the system.

once you get the control you can archive the needed data and then "trash" the drive as you say. hope this is helpful

and welcome to the forums. 😀

Well, i tried that too, in processes it showed two "explorer.exe" proceses running but nothing showed up
 
when that happens one is stalled by something. end both processes give it a good half minute and try again.

I will try that when i get home thanks. I did some of this late in the night so not sure if i recall it correctly but i hope i will get it to load past the windows logo and the automatic repair because it got stuck there after i restarted with the HDD connected even after I reinstalled the windows to the SSD.

Could the windows 7 on the HDD somehow cause this ? can i somehow uninstall it without booting to windows or would it mean formatting the disk deleting all the data there ?
Or is it a feature of windows 10 and it would do this even if there was no windows on the HDD ?

What can i do if i get stuck at the windows logo at startup ?
 
in order asked

not likely they are on different drives. on the same drive on a separate partition not unheard of to have formatting issues (NTFS corrupting Fat partitions), different drives is highly unlikely

you could boot to another OS, linux on a USB drive for example, use the tools in linux to do what you need to the drive. for deleting you could remove the partition or format the drive in linux and prepare it for windows. hopefully ending the stalled explorer.exe will get you control. you can also backup the data here to the SSD if needs be.

if it is a feature it sucks, I doubt windows 10 is the issue here.

always linux again.

Boot to a USB drive with linux on it. grab a USB drive, a copy of rufus and a linux distribution.
http://distrowatch.com/ has tons of differing linux distributions and download links. I personally am fond of linux mint with cinnamon.
https://rufus.ie/ the utility used to extract the ISO file to the USB drive.

use rufus to extract the selected ISO to the thumb drive. it will make the drive bootable and you can run linux from the drive once done.
Reboot into linux and proceed to test the hardware. connect to internet, watch videos, await problems.
if linux is good and stable the issue is most likely inside windows or otherwise software related.
this is a test of the hardware.
 
Okay, thanks for the replies so far. ill have another HDD ready at tuesday so cant backup much right now but ill try what i can when i get home later tonight and post results after that. :)
 
Hello again,

so I managed to boot to Linux with all my HDDs and SSD connected, and when it comes to the faulty HDD, i cannot open it, it says "opening" for a while and then I get an error :

" Unable to mount location, Internal error : No mount object for mounted volume"

What can i do about that ? Is there any way to access the files ? All i need is like "User" folder for save games and such and another one.
 
You can try Unstoppable Copier. It ignores errors.

I am having trouble installing/running it under Linux Mint which user R_1 suggested

I am unable to do this in Windows because of the black screen mentioned earlier in this post

I found some info on web, for debian/ubuntu based systems but got stuck at the first instructuion which was : "download and install libqt3-mt" terminal said it is unable to find, tried updating and upgrading but it wont work.

Any help/ instructions how to do it ?

Thanks