Hello,
bought Corsair K100 keyboard yesterday. The problem is that it does not turn on when powering on PC, does not light up, can't get into bios I unless hook up another keyboard. Only unplugging its usb cable and plugging back in helps. Same thing happen after reboot.
The PC is still pretty new, mainboard is ROG STRIX B550-F GAMING Wi-Fi.
Before restarting or powering on I tried several things:
Tried unplugging every other device from usb's
Tried connecting keyboard to all possible usb ports
Updated motherboard's BIOS, even tried Beta version (which is released pretty recently - in 2022 April)
Updated keyboard firmware several times
Tried resetting keyboard holding ESC (Corsair method for reset)
Tried resetting PC BIOS
Tried various BIOS settings, like legacy usb off and everything USB related. Disabled fast boot, etc.
Tried connecting k100 keyboard to my laptop, it powers-on and works fine, but before blaming PC, I also tried different keyboards on that PC, all of them working fine.
Any suggestion what can I try next? I thought maybe try downgrade keyboards firmware, now it's v.0.32.262, but was not able to find older firmwares for download. Also tried searching internet, havent found solution, most issues are resolved by resetting keyboard holding ESC when plugging in, but not in my case.
Thanks in advance
bought Corsair K100 keyboard yesterday. The problem is that it does not turn on when powering on PC, does not light up, can't get into bios I unless hook up another keyboard. Only unplugging its usb cable and plugging back in helps. Same thing happen after reboot.
The PC is still pretty new, mainboard is ROG STRIX B550-F GAMING Wi-Fi.
Before restarting or powering on I tried several things:
Tried unplugging every other device from usb's
Tried connecting keyboard to all possible usb ports
Updated motherboard's BIOS, even tried Beta version (which is released pretty recently - in 2022 April)
Updated keyboard firmware several times
Tried resetting keyboard holding ESC (Corsair method for reset)
Tried resetting PC BIOS
Tried various BIOS settings, like legacy usb off and everything USB related. Disabled fast boot, etc.
Tried connecting k100 keyboard to my laptop, it powers-on and works fine, but before blaming PC, I also tried different keyboards on that PC, all of them working fine.
Any suggestion what can I try next? I thought maybe try downgrade keyboards firmware, now it's v.0.32.262, but was not able to find older firmwares for download. Also tried searching internet, havent found solution, most issues are resolved by resetting keyboard holding ESC when plugging in, but not in my case.
Thanks in advance