Hi,
I'm new to this forum and I have very limited knowledge of computers and components.
For over a year I have had problems with random freezes and crashes on my home-built Windows 10 machine. I built the PC in 2014 with help from my dad. The freezes and crashes typically happen when I am playing video games (I play mostly League of Legends), but the problems have also occurred in other circumstances. For example, right when I start my computer and have no major program running, when I watch YouTube or Twitch or even when I have a single chrome tab open. Therefore, I have had difficulties in identifying a pattern of when it freezes and crashes.
Right before it freezes I can hear the audio repeat a number of times before it turns quiet and the screen becomes frozen. Sometimes it "just" freezes and I have to manually turn off the PC. Sometimes it freezes, then after a couple of seconds the screen turns black and the PC automatically restarts. Sometimes it freezes and I am unable to manually turn it off for about +5-10 minutes before I successfully can turn the PC off.
Because this problem is frustrating, I have numerous of times stopped using my PC for a couple of weeks, sometimes months, before coming back to it in hopes that the problem has resolved itself. When I come back to my PC, I have been able to use it without the slightest problem for a couple of days, before it starts freezing and crashing again.
I'd be very happy for any tips on tools to use that can help identify the problem.
I have tried:
Running memcheck and a few other tools, but have got no error message or indication of hardware problems. I have also googled a lot and tried out a number of different ways to try to identify and fix the problem, but with no success. I have done a clean reinstall of Windows 10 but the problem remains. I have also run Ubuntu from an USB-stick and it never froze or crashed, but I guess I did not push the machine whilst I was running Ubuntu.
CPU: Intel Core i5-4690K 3,5 GHz Processor
Motherboard: Asus Z97-PRO (Wi-Fi AC)
Ram: 2 x G.Skill RipjawsX DDR3 1600MHz 4GB (8GB in total)
SSD/HDD: Samsung SSD 840 PRO Series 256GB
GPU: NVIDIA GeForce GTX 760 DirectCU II OC HDMI DP 2xDVI 2GB
PSU: CX Series Modular CX600M 600W ATX Power Supply
Chassis: Corsair Obsidian 750D
OS: Windows 10
I'm new to this forum and I have very limited knowledge of computers and components.
For over a year I have had problems with random freezes and crashes on my home-built Windows 10 machine. I built the PC in 2014 with help from my dad. The freezes and crashes typically happen when I am playing video games (I play mostly League of Legends), but the problems have also occurred in other circumstances. For example, right when I start my computer and have no major program running, when I watch YouTube or Twitch or even when I have a single chrome tab open. Therefore, I have had difficulties in identifying a pattern of when it freezes and crashes.
Right before it freezes I can hear the audio repeat a number of times before it turns quiet and the screen becomes frozen. Sometimes it "just" freezes and I have to manually turn off the PC. Sometimes it freezes, then after a couple of seconds the screen turns black and the PC automatically restarts. Sometimes it freezes and I am unable to manually turn it off for about +5-10 minutes before I successfully can turn the PC off.
Because this problem is frustrating, I have numerous of times stopped using my PC for a couple of weeks, sometimes months, before coming back to it in hopes that the problem has resolved itself. When I come back to my PC, I have been able to use it without the slightest problem for a couple of days, before it starts freezing and crashing again.
I'd be very happy for any tips on tools to use that can help identify the problem.
I have tried:
Running memcheck and a few other tools, but have got no error message or indication of hardware problems. I have also googled a lot and tried out a number of different ways to try to identify and fix the problem, but with no success. I have done a clean reinstall of Windows 10 but the problem remains. I have also run Ubuntu from an USB-stick and it never froze or crashed, but I guess I did not push the machine whilst I was running Ubuntu.
CPU: Intel Core i5-4690K 3,5 GHz Processor
Motherboard: Asus Z97-PRO (Wi-Fi AC)
Ram: 2 x G.Skill RipjawsX DDR3 1600MHz 4GB (8GB in total)
SSD/HDD: Samsung SSD 840 PRO Series 256GB
GPU: NVIDIA GeForce GTX 760 DirectCU II OC HDMI DP 2xDVI 2GB
PSU: CX Series Modular CX600M 600W ATX Power Supply
Chassis: Corsair Obsidian 750D
OS: Windows 10