Quadro 4000 - Doesn't support 4K?

[themilkynutball]

Hey there!

I think I made a mistake... I just bought the new Cintiq Pro 24 (which is a pen display) that supports 4k resolution (3840x2160). Unfortunately the maximum resolution I'm currently getting is 2560x1440. My GPU is a Quadro 4000 - and after looking into it appears to only allow a maximum resolution of 2560x1600. Can someone just confirm that I am indeed an idiot and this is most likely why I can't get the max resolution out of the cintiq?

https://www.cnet.com/products/nvidia-quadro-4000-by-pny-graphics-card-quadro-4000-2-gb-series/specs/

I've tried adding a 'custom resolution' to no avail, and switching ports. I think I'm screwed unless I update my GPU... or perhaps download a driver that allows for higher resolutions?

 

[k1114]

It's the bandwidth limit of the video ports. You can try setting a custom res but lower the hz to 30. You may need to go lower.

 

[themilkynutball]

I tried that to no avail My cintiq display says "Input video frequency not supported".

I'm wondering if the only solution is to get another GPU that supports 4K res.

 

[k1114]

A video port can only output a certain amount of info. The larger the res, the more info that goes out. You can't magically make the port output more. A new gpu is the only solution.

 

[trattner]

Hey there!

I think I made a mistake... I just bought the new Cintiq Pro 24 (which is a pen display) that supports 4k resolution (3840x2160). Unfortunately the maximum resolution I'm currently getting is 2560x1440. My GPU is a Quadro 4000 - and after looking into it appears to only allow a maximum resolution of 2560x1600. Can someone just confirm that I am indeed an idiot and this is most likely why I can't get the max resolution out of the cintiq?

NVIDIA Quadro 4000 by PNY - graphics card - Quadro 4000 - 2 GB Specs & Prices

NVIDIA Quadro 4000 by PNY - graphics card - Quadro 4000 - 2 GB overview and full product specs on CNET.

www.cnet.com

I've tried adding a 'custom resolution' to no avail, and switching ports. I think I'm screwed unless I update my GPU... or perhaps download a driver that allows for higher resolutions?

Dear,

It's only now that I spotted your inquiry.

Hoping it's not too late for my input to be effective, I should like to point you to < https://www.nvidia.com/content/dam/en-zz/Solutions/gtcs21/rtx-a4000/nvidia-rtx-a4000-datasheet.pdf > (RTX Quadro 4000 Datasheet).

It clearly states that the card supports up to 4 displays at 4096 x 2160 @ 120 Hz (which is well beyond 4K) and at a somewhat lower frequency (60Hz) even higher resolutions.

Accordingly, assuming that your display can also cope with these resolutions & frequencies, I should like to suggest that you are probably facing a software (driver?) issue, rather than a hardware one and that you can enjoy your GPU for many more years.

Incidentally, you may wish to check (Device Manager) that you have the correct Display (Monitor) driver too - a generic one might not provide the support you need.

Hope this helps.

Good luck,

Eric

 

[USAFRet]

It's only now that I spotted your inquiry.

3 years later.
Please don't dredge up ancient threads.