R9 290 constant crashing. Do I have a bad card?

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dlee098

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Sep 26, 2013
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Hi everyone,

Wondering if I possibly have a bad card that I should rma. I've been experiencing constant crashing during games like metro:last light and devil may cry. When starting up my computer cold and playing, the game will work fine, but after a short time, anywhere from 5-30 minutes, I experience a crash from which I have to restart my computer. Running the game again results in another instacrash. This is with stock clocks and Max fanspeed in ccc set anywhere from stock to 60%.

I thought it was a heat issue so I decided to just set fan speed at a constant 50-60% using msi afterburner. Doing this allowed me to play for a couple hours at times, which seems to confirm to me that it's a heat issue, but I haven't been able to find anyone with the same issue online. I do still get crashes, although not as quickly or as often.

I am also unable to get almost any over clock from the card. Even setting it to 1000mhz on the core leads to instability during last light.

So my question is, is the card bad and should I rma it? Could it be my psu? Something else? I've been planning to install the Arctic accellero xtreme 3 on it but want to make sure the card is not just bad first.

Sorry for any typos, I'm typing from mobile. Thanks in advance.

Specs:

Phenom ii x4 955
8gb Kingston hyper blue
650w Zalman gold psu
Asus m5a97 evo
 
Solution
I had a similar issue with my 290. Mine would crash at random times. It would either black screen or completely freeze. Only a hard restart would fix it. Also, there was nothing in the event viewer when the system would freeze/crash.

I had a 7870XT (7930) in my system before the 290. I had to use DDU ( http://www.wagnardmobile.com/DDU/ ) to remove the display drivers. Then ran CCleaner to clean up anything DDU missed. After that, I installed the newest 13.12 AMD driver link for Windows 7/8 64 bit ( http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64 ) Now, I only have the occasional rare crash.

Also, do not use CCC for anything. Download the newest beta version of Afterburner. Version 3.0.0, the regular version 2.3.1 does...
Same problem here. RMA'd a card twice and they finally swapped for another one. Installed (after wiping old drivers) but get crashing after 5 minutes of gameplay. Gonna try all the usually things and report back.

Update - after using DDU (Display Driver Uninstaller) each time and reloading driver... the fourth and final time doing it manually through Device Manager to avoid Catalyst Control Center (CCC)... still having issues. Completely DONE with AMD products... never giving them a single penny EVER AGAIN!!!!
 
Guys the solution is very simple!
You need to set the Core clock and Memory clock 100Mhz lower in msi afterburner or in AMD catalyst control center/overdrive.


I have a MSI Gaming X290 4GB and the only game i had problems with it so far was the MortalKombat X and i update dirvers update bios reinstall windows change PSU try other PCI-e slot and everything you can think about.
But still everytime i start a match in that game the system crash and i have to turn it off and start again, after setting the memory and core clock 100Mhz lower and save it never had a crash and everything works fine now.

The driver version i use is 15.7.1