Hi all,
I recently completed a new build and all was running smooth, RAM was showing as 16GB in the BIOS and running in dual mode, in slots 2 and 4. Being a complete moron, I decided to tinker with it to make sure I had taken the plastic off the CPU cooler. While I was unscrewing the cooler, the CPU backplate came off the motherboard and the cooler slid off with the CPU still attached to it.
It was pretty fused to the cooler but I managed to take it off with some slight force and movement from left to right. Reattched everything and booted up my computer, however I noticed that the BIOS now showed the RAM size as 8GB, even though it picked up that there were two 8GB sticks installed on the MB. Next I had a look in CPU-Z, which showed 16GB running in Dual Channel mode. I then checked Task Manager and noticed that it was showing 16GB of RAM, of which only 7.95 was usable, the rest was system hardware reserved.
After furthering tinkering, I elimated any fault with the sticks as they were working in different slots and also by themselves. I moved the sticks to the first two slots next to the CPU and now the bios was again correctly showing 16GB, as was task manager and CPU-Z, however it is now running in single channel mode.
Where have I gone wrong? The sticks simply don't function correctly in the optimal slots. Is losing dual channel a huge deal? Is my hardware faulty?
My system is:
MSI B450 GAMING PLUS MAX
AMD Ryzen 2600
3000 MHz, DDR4, DRAM, Desktop Gaming Memory Kit, 16 GB (8 GB x 2), CL15
XFX Radeon RX 580 GTS XXX Edition OC 8 GB
Any help would be appreciated. Thanks in advance.
I recently completed a new build and all was running smooth, RAM was showing as 16GB in the BIOS and running in dual mode, in slots 2 and 4. Being a complete moron, I decided to tinker with it to make sure I had taken the plastic off the CPU cooler. While I was unscrewing the cooler, the CPU backplate came off the motherboard and the cooler slid off with the CPU still attached to it.
It was pretty fused to the cooler but I managed to take it off with some slight force and movement from left to right. Reattched everything and booted up my computer, however I noticed that the BIOS now showed the RAM size as 8GB, even though it picked up that there were two 8GB sticks installed on the MB. Next I had a look in CPU-Z, which showed 16GB running in Dual Channel mode. I then checked Task Manager and noticed that it was showing 16GB of RAM, of which only 7.95 was usable, the rest was system hardware reserved.
After furthering tinkering, I elimated any fault with the sticks as they were working in different slots and also by themselves. I moved the sticks to the first two slots next to the CPU and now the bios was again correctly showing 16GB, as was task manager and CPU-Z, however it is now running in single channel mode.
Where have I gone wrong? The sticks simply don't function correctly in the optimal slots. Is losing dual channel a huge deal? Is my hardware faulty?
My system is:
MSI B450 GAMING PLUS MAX
AMD Ryzen 2600
3000 MHz, DDR4, DRAM, Desktop Gaming Memory Kit, 16 GB (8 GB x 2), CL15
XFX Radeon RX 580 GTS XXX Edition OC 8 GB
Any help would be appreciated. Thanks in advance.
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