RDP Audio Latency

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Archived from groups: microsoft.public.platformsdk.multimedia,microsoft.public.windows.terminal_services,microsoft.public.windowsnt.terminalserver.applications (More info?)

Hi,

We have a big problem with the delay in audio redirection on TS.

It takes around 1.5 seconds for a sound to start playing after it has been
initiated. This is a powerful server with 100MB network. So it might be even
longer delay on other TS servers.

As a result of this the sound reports back as finished the same amount of
time before it stops playing also.

The reason for us having this issue is that we are syncing text and sound.

We're using a third party sound engine (FMOD), but the same thing happens
with Windows Media Player (even slower) also.

Any ideas ?

David
 
Archived from groups: microsoft.public.platformsdk.multimedia,microsoft.public.windowsnt.terminalserver.applications,microsoft.public.windows.terminal_services (More info?)

The sound on TS is IMHO not usefule for anything other than system beeps and
the Ding when you receive email in Outlook (for the reasons you outlined).
If decent sound is a requirement, then Citrix Presentation Server may be the
way to go because it offers sound at three levels (low, medium and high
quality), configurable via policy. Unless absolutely needed, most Citrix ad
TS Admins disable the sound.

Presentation Server is expensive, and usually is not purchased just for
sound, but that is one feature that is far superior than that of RDP's sound.

You can find info on Citrix Presentation Server here:
http://www.workthin.com/tsp.htm

--
Patrick Rouse
Microsoft MVP - Terminal Server
http://www.workthin.com


"David De Bono" wrote:

> Hi,
>
> We have a big problem with the delay in audio redirection on TS.
>
> It takes around 1.5 seconds for a sound to start playing after it has been
> initiated. This is a powerful server with 100MB network. So it might be even
> longer delay on other TS servers.
>
> As a result of this the sound reports back as finished the same amount of
> time before it stops playing also.
>
> The reason for us having this issue is that we are syncing text and sound.
>
> We're using a third party sound engine (FMOD), but the same thing happens
> with Windows Media Player (even slower) also.
>
> Any ideas ?
>
> David
>
>
>
 
Archived from groups: microsoft.public.platformsdk.multimedia,microsoft.public.windowsnt.terminalserver.applications,microsoft.public.windows.terminal_services (More info?)

Thanks for the info.

Since we have no control over what our customers use, this dont help us much
:-(

David

"Patrick Rouse" <PatrickRouse@discussions.microsoft.com> wrote in message
news:992B463B-D72D-42A0-A96C-C8E9AC59B3A7@microsoft.com...
> The sound on TS is IMHO not usefule for anything other than system beeps
> and
> the Ding when you receive email in Outlook (for the reasons you outlined).
> If decent sound is a requirement, then Citrix Presentation Server may be
> the
> way to go because it offers sound at three levels (low, medium and high
> quality), configurable via policy. Unless absolutely needed, most Citrix
> ad
> TS Admins disable the sound.
>
> Presentation Server is expensive, and usually is not purchased just for
> sound, but that is one feature that is far superior than that of RDP's
> sound.
>
> You can find info on Citrix Presentation Server here:
> http://www.workthin.com/tsp.htm
>
> --
> Patrick Rouse
> Microsoft MVP - Terminal Server
> http://www.workthin.com
>
>
> "David De Bono" wrote:
>
>> Hi,
>>
>> We have a big problem with the delay in audio redirection on TS.
>>
>> It takes around 1.5 seconds for a sound to start playing after it has
>> been
>> initiated. This is a powerful server with 100MB network. So it might be
>> even
>> longer delay on other TS servers.
>>
>> As a result of this the sound reports back as finished the same amount of
>> time before it stops playing also.
>>
>> The reason for us having this issue is that we are syncing text and
>> sound.
>>
>> We're using a third party sound engine (FMOD), but the same thing happens
>> with Windows Media Player (even slower) also.
>>
>> Any ideas ?
>>
>> David
>>
>>
>>
 
Archived from groups: microsoft.public.platformsdk.multimedia,microsoft.public.windowsnt.terminalserver.applications,microsoft.public.windows.terminal_services (More info?)

Sure it helps, you can tell them that the performance of the sound over an
RDP Connection is very basic, so it's not a problem with their system, it's
working as designed.

If they have to have this working, then you have a solution, but one that
costs $$$.

As a tech support person there are always things that are out of your
control. You have to tell your customers what the systems limitations are,
and what their options are.

--
Patrick Rouse
Microsoft MVP - Terminal Server
http://www.workthin.com

..
"David De Bono" wrote:

> Thanks for the info.
>
> Since we have no control over what our customers use, this dont help us much
> :-(
>
> David
>
> "Patrick Rouse" <PatrickRouse@discussions.microsoft.com> wrote in message
> news:992B463B-D72D-42A0-A96C-C8E9AC59B3A7@microsoft.com...
> > The sound on TS is IMHO not usefule for anything other than system beeps
> > and
> > the Ding when you receive email in Outlook (for the reasons you outlined).
> > If decent sound is a requirement, then Citrix Presentation Server may be
> > the
> > way to go because it offers sound at three levels (low, medium and high
> > quality), configurable via policy. Unless absolutely needed, most Citrix
> > ad
> > TS Admins disable the sound.
> >
> > Presentation Server is expensive, and usually is not purchased just for
> > sound, but that is one feature that is far superior than that of RDP's
> > sound.
> >
> > You can find info on Citrix Presentation Server here:
> > http://www.workthin.com/tsp.htm
> >
> > --
> > Patrick Rouse
> > Microsoft MVP - Terminal Server
> > http://www.workthin.com
> >
> >
> > "David De Bono" wrote:
> >
> >> Hi,
> >>
> >> We have a big problem with the delay in audio redirection on TS.
> >>
> >> It takes around 1.5 seconds for a sound to start playing after it has
> >> been
> >> initiated. This is a powerful server with 100MB network. So it might be
> >> even
> >> longer delay on other TS servers.
> >>
> >> As a result of this the sound reports back as finished the same amount of
> >> time before it stops playing also.
> >>
> >> The reason for us having this issue is that we are syncing text and
> >> sound.
> >>
> >> We're using a third party sound engine (FMOD), but the same thing happens
> >> with Windows Media Player (even slower) also.
> >>
> >> Any ideas ?
> >>
> >> David
> >>
> >>
> >>
>
>
>
 
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