Question Recently purchased RTX 2060 has had very underwhelming performance.

Jul 20, 2019
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Hello all, I'm a new user experiencing some performance issues with a newly purchased EVGA SC Ultra Geforce RTX 2060. My build as an a Intel Core i7-3770 Processor 3.4 GHz (a pretty old CPU, I know) and 16GB of RAM. I play all my games at 1080p 72Hz. I previously had a RX 480 4GB, which performed much more impressively for its price compared to my current 2060. I've reinstalled Windows twice in order to avoid any possible driver issues, and have ran a stress test on my CPU. At 99% usage it ran between 63-65 C.

I think my CPU is affecting the performance, but I'm not sure why I'm getting the same, if not worse performance than my old 480 in games.

Does anyone have any ideas on what could be causing this issue? I apologize for not having more details as I am not very tech savvy (I play on PC from time to time as a hobby).
 

COLGeek

Cybernaut
Moderator
Your CPU is dated and likely holding back the potential performance of the stronger RTX 2060 (vice the RX 480). This is not a driver issue and other than trying to OC your rig a bit, your performance increasing options will require upgrading your rig.
 
Jul 20, 2019
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Your CPU is dated and likely holding back the potential performance of the stronger RTX 2060 (vice the RX 480). This is not a driver issue and other than trying to OC your rig a bit, your performance increasing options will require upgrading your rig.
Okay, but if this is the case, is it normal for the older card (i.e the 480) to perform better than the 2060 on the same rig?
 
Jul 20, 2019
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How large is the performance difference? In this case, it could simply be a matter of the RX 480 being less hampered by the older CPU.
I would say the performance is almost roughly the same at the same settings, but the 2060 in some cases may perform even worse (I noticed quite a bit of stuttering that I don't recall on the 480)
 
Jul 20, 2019
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What is the make/model of your PSU? How hot is the RTX 2060 getting under load? Is Windows and your major drivers (video, motherboard chipset, and network) fully current/up to date?
I have a Seasonic M12II-650 BRONZE ATX 650 and everything is up to date except possibly the motherboard chipset. It's quite an old motherboard as well, from a prebuilt Lenovo desktop and I haven't been able to find much information on the motherboard. I don't recall how hot the card ran under load, but I remember testing on afterburner a couple days ago and didn't see anything really abnormal.
 
Jul 20, 2019
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Go here and run the app to see what Intel driver updates are available for your rig. Certainly won't hinder performance.

https://www.intel.com/content/www/us/en/support/intel-driver-support-assistant.html

PSU should be fine.
Just ran the app and it says there are no available software updates

PC info provided by intel scan:

Computer
LENOVO 10089
Operating System
Microsoft Windows 10 Pro (64-bit)
Processor
Intel® Core™ i7-3770 CPU @ 3.40GHz
Graphics
NVIDIA GeForce RTX 2060
Audio
NVIDIA High Definition Audio
High Definition Audio Device
NVIDIA Virtual Audio Device (Wave Extensible) (WDM)

Networking and I/O
Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
Realtek PCIe GbE Family Controller

Memory
16 GB
Storage
ST2000DM001-9YN164
Crucial_CT256M550SSD1
------------------------------------------------------------------------------------------

Intel® Driver & Support Assistant
Detailed Report
Last scan: 7/20/2019 12:19 PM

Computer
LENOVO 10089
System ManufacturerLENOVO
System Model10089
System TypeDesktop
Motherboard ManufacturerLENOVO
Motherboard ProductMAHOBAY
BIOS VersionESKT20A
SMBIOS Version2.7
Secure BootOff
Operating System
Microsoft Windows 10 Pro (64-bit)
Version1903
OS Build10.0.18362
Build Branch19h1_release
LocaleEnglish (United States)
Windows DirectoryC:\Windows
System DirectoryC:\Windows\system32
.NET Framework Versions4.0.0.0, 4.8.03752
Default Internet BrowserInternet Explorer 11.239.18362.0
Installed Internet BrowsersGoogle Chrome, Internet Explorer 11.239.18362.0
Processor
Intel® Core™ i7-3770 CPU @ 3.40GHz
ManufacturerGenuineIntel
DescriptionIntel64 Family 6 Model 58 Stepping 9
Architecturex64
# of Cores4
# of Threads8
Processor Base Frequency3401 MHz
Current Voltage3.3
Level 2 Cache1024 Kb
Level 3 Cache8192 Kb
Processor Id0x306A9
Revision14857
AvailabilityRunning at full power
Graphics
NVIDIA GeForce RTX 2060
Adapter CompatibilityNVIDIA
Video ProcessorGeForce RTX 2060
Resolution1920 x 1080
Bits Per Pixel32
Number of Colors4294967296
Refresh Rate - Current72 Hz
Refresh Rate - Maximum75 Hz
Refresh Rate - Minimum29 Hz
Driver ProviderNVIDIA
Driver Version26.21.14.3136
Driver Date7/3/2019
Adapter DAC TypeIntegrated RAMDAC
Adapter RAM4.00 GB
AvailabilityRunning at full power
StatusThis device is working properly.
LocationPCI bus 1, device 0, function 0
Device IdPCI\VEN_10DE&DEV_1F08&SUBSYS_20673842&REV_A1\4&24E57259&0&0008
Audio
NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
High Definition Audio Device
NVIDIA High Definition Audio
Driver ProviderNVIDIA Corporation
Driver Version1.3.38.16
Driver Date3/18/2019
Device IdHDAUDIO\FUNC_01&VEN_10DE&DEV_0093&SUBSYS_38422067&REV_1001\5&2C389FE6&0&0001
Driver ProviderMicrosoft
Driver Version10.0.18362.1
Driver Date3/18/2019
Device IdHDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_17AA3653&REV_1003\4&2011E231&0&0001
Driver ProviderNVIDIA
Driver Version4.13.0.0
Driver Date3/14/2019
Device IdROOT\UNNAMED_DEVICE\0000
Networking and I/O
Realtek PCIe GbE Family Controller
Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
ManufacturerRealtek Semiconductor Corp.
AvailabilityRunning at full power
StatusThis device is working properly.
InstalledTrue
MAC Address
Service Namertwlane_13
Driver ProviderMicrosoft
Driver Version2013.12.331.2016
Driver Date3/31/2016
Device IdPCI\VEN_10EC&DEV_8176&SUBSYS_817610EC&REV_01\4&8FA398B&0&00E2
Revision01
ManufacturerRealtek
AvailabilityRunning at full power
StatusThis device is working properly.
InstalledTrue
MAC Address
Service Namert640x64
Driver ProviderRealtek
Driver Version9.1.409.2015
Driver Date4/9/2015
Device IdPCI\VEN_10EC&DEV_8168&SUBSYS_365317AA&REV_09\4&2506A7A0&0&00E4
Revision09
Memory
16 GB
Physical Memory - Total16 GB
Physical Memory - Available10.08 GB
Virtual Memory - Total18.88 GB
Virtual Memory - Available10.32 GB
Page FileC:\pagefile.sys
Page File Space2.88 GB
 
Last edited:
Jul 20, 2019
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Upgrading the motherboard/CPU/memory to much more modern and capable components is the surest way to improve performance. Assuming you go down such a path, what is your upgrade budget?
I don't really have a budget in mind (meaning I'm not really limited) but I don't want to spend too much either as I don't get to play everyday or a lot. Anything that I guess can guarantee a constant 72 frames in games such as Mordhau, RS6, or modded Skyrim, I would be content. If I had to set a budget, I would say preferably under $300 if possible.
 

WildCard999

Titan
Herald
Did you do a clean install of the GPU drivers and made sure the AMD drivers were uninstalled?

Run your games at 2X (or even 4X) DSR and see if the performance improves. What DSR (Dynamic Super Resolution) does is increase the resolution of the game then scales it back to your native resolution. Doing so makes most games look better then some AA options and would better utilize the GPU. If this does improve performance then a cheaper upgrade over a platform upgrade would be to get a larger resolution monitor (would probably go 1440P for the 2060).

https://www.geforce.com/hardware/technology/dsr/technology

DSR is in the Nvidia Control Panel, check the 2X, 4X boxes then those higher resolutions will be available in the game(s) graphic settings.
 
Jul 20, 2019
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Did you do a clean install of the GPU drivers and made sure the AMD drivers were uninstalled?

Run your games at 2X (or even 4X) DSR and see if the performance improves. What DSR (Dynamic Super Resolution) does is increase the resolution of the game then scales it back to your native resolution. Doing so makes most games look better then some AA options and would better utilize the GPU. If this does improve performance then a cheaper upgrade over a platform upgrade would be to get a larger resolution monitor (would probably go 1440P for the 2060).

https://www.geforce.com/hardware/technology/dsr/technology

DSR is in the Nvidia Control Panel, check the 2X, 4X boxes then those higher resolutions will be available in the game(s) graphic settings.
I did do a clean install and made sure any old drivers were removed, along with clean installed Windows twice, so that certainly isn't the issue.
 

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