Archived from groups: microsoft.public.windowsxp.configuration_manage (
More info?)
Donald McDaniel wrote:
> On Thu, 23 Sep 2004 20:02:27 -0400, Jeff <jhomason2003@yahoo.com>
> wrote:
>
>
>>I've been getting errors about TrueVector Device driver not loading,
>>after investigating I found it was related to a file call vsdatant.sys
>> it is related to Zone Lab file, which I do not have on my computer.
>>Once I deleted the file, I get even more errors:
>>"TrueVector engine: [SAPI] 253 C:\WINDOWS\system32\vsdatant.sys"
>>
>>How do I get rid of this ??? The program file(s) are not installed on my
>>machine, so how do I get rid of them ?
>>
>>thanx
>>
>>Jeff
>
> How did you remove ZoneAlarm? Did you just delete the program folder?
> or did you remove ZoneAlarm from "Add/Remove Programs" in the Control
> Panel? NEVER remove programs by just deleting their program folder.
> This typically leaves orphan files all over the place. It also leaves
> orphan Registry entries everywhere.
>
> Your solution may be to
> 1) Reinstall ZoneAlarm
> 2) Right-click on the "Uninstall ZoneAlarm" entry in ZoneAlarm's entry
> in "Start|All Programs|ZoneLabs"
> 3) Choose "Properties"
> 4) Click on the "Shortcut" tab
> 5) Beside the entry which says "Target", at the end of the command
> line there, append the text "/clean" (preceeded by a space). This will
> allow ZoneAlarm to uninstall cleanly, removing all referrences to the
> TrueVector Monitor and the TrueVector Monitor itself. They will be
> removed even from the Registry.
> 6) Open ZoneAlarm and set its configuration to not start when Windows
> starts
> 7) Make sure the Windows Firewall is turned on, then unload ZoneAlarm
> using its icon in the Notification Area
> 8) Reboot your computer
> 9) Click on "Start|All programs|ZoneLabs|Uninstall ZoneAlarm"
> 10) Finish the uninstallation of ZoneAlarm and reboot.
>
> To really be sure your system is free from ZoneAlarm, use the program
> "JV16 Power Tools" to search for all instances in the Registry of
> "ZoneLabs" or "ZoneAlarm" and remove them. If you have another
> Registry Cleaning tool which will search for all instances of text
> references in the Registry and remove them, use it instead.
>
> Donald L McDaniel
> Keep the thread intact
> Post reply to original newsgroup
> =======================================================
I did have ZoneAlarm at 1 time, but removed it using Add/Remove program
within Control Panel. I even re-installed ZoneAlarm, the message went
away, then I again removed using Add/Remove and once again the
TrueVector service error remains.
I'm seeking some backdoor removal, so I may just try the registry
cleaner. Hope that will help.