[SOLVED] ROG Strix Gaming B550-f WIFI II with Ryzen 7 5800x is not booting... DRAM Error

[Farhan Hayder]

Hi guys,
I assembled a pc with these specs...

CPU: AMD Processor Ryzen 7 5800X (8C/16T)​

MB: ASUS ROG Strix B550-F Gaming WiFi II​

RAM [i tried 3 different kits of 32x2=64GB]​

1. 1st kit (Patriot Viper Steel RAM DDR4 3600 Mhz 64GB (2x32GB) C18 Kit) DRAM light ON... no boot, even wit BIOS update... ok... i got it, that was not supported by the motherboard, so i thought to buy a kit supported by ASUS for this CPU...
2. 2nd kit (Corsair Vengeance RGB RS 64GB (2 x 32 GB), DDR4 3200MHz C16) DRAM light ON... reupdate the BIOS... nothing... maybe RAM is deflective... so let's by the most famous and recommended by the ASUS... so get a third kit...
3. 3rd kit (G.SKILL 64 GB DDR4 Trident - Royal Silver 3600Mhz PC4-28800 CL18 1.40V Dual Channel Kit (2x32GB) .... nothing changed... DRAM error update and restore the BIOS several times...

Now i don't know what to do? can anyone help me to fix this issue, or should i send all the set back to amazon and get Intel base setup... hope i don't have to buy other RAMs 🙁

 

[AUnlikelyPotatoe]

Might be a Motherboard issue, worst-case scenario ASUS should cover for a replacement.

Are you sure they're installed correctly? all the way in, the right slots, etc...

 

[Farhan Hayder]

Might be a Motherboard issue, worst-case scenario ASUS should cover for a replacement.

Are you sure they're installed correctly? all the way in, the right slots, etc...

Yeah... i think so as well... i hope they replace the motherboard... and yes, i installed everything in the right way... and i tried on my other pc's they are working like beast... on this new one, with bios update, ram compatibility thing... it's getting frustrated for me... :|

 

[drea.drechsler]

Yeah... i think so as well... i hope they replace the motherboard... and yes, i installed everything in the right way... and i tried on my other pc's they are working like beast... on this new one, with bios update, ram compatibility thing... it's getting frustrated for me... :|

Did you ever reset CMOS? you need to anytime you change hardware...especially memory or CPU...or update BIOS. It's also a good idea to at first startup of a new system since you've no idea what was used before you.

If it runs OK in default settings and only refuses to boot when you set to XMP then try loading the DIMM voltage manually. Look on the package for what it should be...probably 1.35V.

 

[Farhan Hayder]

Did you ever reset CMOS? you need to anytime you change hardware...especially memory or CPU...or update BIOS. It's also a good idea to at first startup of a new system since you've no idea what was used before you.

If it runs OK in default settings and only refuses to boot when you set to XMP then try loading the DIMM voltage manually. Look on the package for what it should be...probably 1.35V.

Yes, i removed the battery... but never tried to reset CMOS manually... i will give it a try! Thanks for the idea, hope this works

 

[drea.drechsler]

Yes, i removed the battery... but never tried to reset CMOS manually... i will give it a try! Thanks for the idea, hope this works

forgot this: also be sure the memory is installed right: the 2nd and 4th DIMM socket going away from the CPU, usually labeled A2/B2, and make sure both ends 'click' into place in the socket.