Question RTC/UDP Shenanigans- DESPERATELY looking for a genius; WiFi hates voice calls ?

[Ralston18]

I would start with "3" and disable IPv6.

Once IPv6 is disabled then all other relevant configuration settings with respect to IPv6 become moot.

 

[StrawberryCookie]

I would start with "3" and disable IPv6.

Once IPv6 is disabled then all other relevant configuration settings with respect to IPv6 become moot.

Disable the "Enable Automatic IPv6 Address Assignment:" box?

 

[Ralston18]

Yes.

Be sure to keep track of what you change , where you make the change, along with the original and new value.

One change at a time.

Also, looking back at your "ipconfig /all" results - ensure that IPv4 is enabled.

 

[StrawberryCookie]

Yes.

Be sure to keep track of what you change , where you make the change, along with the original and new value.

One change at a time.

Also, looking back at your "ipconfig /all" results - ensure that IPv4 is enabled.

Okay... I turned off Enable Automatic IPv6 Address Assignment and it seems to be on still...? Also yes, IPV4 is still enabled

https://imgur.com/a/Z4viiu9

View: https://imgur.com/a/Z4viiu9

 

[Ralston18]

Run and post the full results of "ipconfig /all" again without redacting any private IP addresses.

(Reference the Lifewire links for further explanation.)

IP addresses (along with macs) are a key part of network troubleshooting. There could be any number of mismatches due to router and/or other network configuration errors.

And if you do not have full admin rights to the router or any given network device you may not be able to make any network related configuration changes.

Take a screenshot of the IPv4 "Internet" screen along with the IPv4 settings. Post accordingly.

 

[StrawberryCookie]

Run and post the full results of "ipconfig /all" again without redacting any private IP addresses.

(Reference the Lifewire links for further explanation.)

IP addresses (along with macs) are a key part of network troubleshooting. There could be any number of mismatches due to router and/or other network configuration errors.

And if you do not have full admin rights to the router or any given network device you may not be able to make any network related configuration changes.

Take a screenshot of the IPv4 "Internet" screen along with the IPv4 settings. Post accordingly.

oh, i just moved to mobile for bed, but I will do a scan soon when I can... Also, my stepdad has ordered yet another router, should I reset the settings on the D-link one before this arrives?? It hasn't arrived yet, but this is what he ordered https://www.amazon.com/dp/B08KTXG8Q5?ref=ppx_yo2ov_dt_b_fed_asin_title is it good?

 

[Ralston18]

The first and foremost question is whether or not that NetGear Router is supported by your ISP?

I would hope so but you/he should check the ISP's website list before doing anything.

And I believe that more investigating and troubleshooting is necessary to discover what the current problems may be.

At this time it is going to take a great deal of methodical and planned effort to figure things out. Still unsure about the extent of the full network, its' devices, and corresponding configuration settings.

Especially if the problems are configuration related. A "good" router of any make and model will be problematic if the router and other network devices are not correctly setup and configured.

As for resetting the D-Link: same difference. A reset simply returns that router to its' default/factory configuration. Any devices not set to match that configuration will not or no longer be able to join the network and/or obtain internet access. Things may get worse.

Besides "ipconfig /all" run "arp -a" as well via the Command Prompt. Post both results.

(Redact personal name information.)

You need to know (not necessarily to post) each network device, its' name, the IP address it is using, its' mac, and how the device is connected to the network (wired, wireless).

Also google something like "How to set up a home network" to look for tutorials etc.. Limit to the last year or so.

Read through or watch any that you feel comfortable with.

Objective simply to help you and your stepdad gain sense of the "big picture" and all that you must understand and do when managing your own home private network.