RTF opens Blank in Worrd 2007/2010

[dpullman]

Hi, I have an RTF file that opens blank in Word 2007 and 2010. It opens fine in wordpad and Word 2003. How can I open this in 2007? Thank you

 

[hang-the-9]

Do you have SP installed for Office?
You could try to save it as a regular .doc file then open it in the newer versions.

 

[dpullman]

Thanks for your response, for 2007 yes there is a SP but not for 2010. If I save it as a doc it still opens blank in both 07 & 10. I am able to open it with wordpad, copy it and paste it in word then save it...

 

[yamabushiakira]

I know it's an old question but it seems I encountered same problem when supporting User on my side.
I did a lot of research and I'm gonna try few tricks to solve it tomorrow, just want to share them here, maybe one of those helps:

Solution 1
1.Start>Control Panel>Programs and features
2.Uninstall Compatibility Pack for MS Office 2007
3.Start>Control Panel>Programs and features
4.Click MS Office>Change/Repair>Repair

Solution 2
1.Start>Control Panel>Programs and features
2.Click MS Office>Change/Repair>Add/Remove features
3.Choose Word>Remove
4.Let it finish, then repeat steps 1 and 2
5.Choose Word>Run all from this computer
6.Let it install and reboot PC

Solution 3
1. Go to the thread below and follow step-by-step MS Office removal/re-installation advised by some MS Tech
http://answers.microsoft.com/en-us/office/forum/office_2010-word/word-2010-opens-all-files-in-compatibility-mode/ee1e2be0-ce14-453a-9adb-197682150192

Hope it helps