[SOLVED] Ryzen 9 3950x underwhelming Perfomance help

[cecchfab]

Hello everyone

disclaimer: it is my very first self built PC; i have no experience with OC; please excuse my bad english

my specs:

Motherboard:
Gigabyte Technology Co. Ltd. X570 AORUS XTREME (AM4) - Bios version F11 (09.12.2019, latest) XMP profile 1 enabled (rest on default)

CPU:
AMD Ryzen 9 3950x: Latest Chipsetdriver installed from AMD Website

Graphics:
3071MB NVIDIA GeForce RTX 2080 Ti (Gigabyte) (no OC, latest Driver installed)

RAM:
64Gb (2x 2x16Gb) G Skill Trident Z Neo 3600 (F4-3600C16D-32GTZNC)

PSU:
Seasonic Prime Ultra Platinum (1000W)

Cooling:
Custom Watercooled; 3x 360mm Rad; 10x 120mm Fans

Resolution:
2560 x 1440

Windows Ver. 1909

My problem is, when i play games (mostly just PUBG) i get max 144fps but with constant drops and very unstable frametimes, it just feels wrong and not smooth at al, ofc especially in areas with lots of people around (hot drop or fights).
I did run cinebench R20 (9200 Points) and timespy extreme (7964) points. As far as im concerned those results look decent, maybe a little underwhelming but no big deal.
i have .hml files from my MSI afterburner logs while i performed the above mentioned tasks (gaming includet).

So to summ it up. In my opinion the Gaming experience im having ist a no go, a setup like this (especially for the price) has to performe a lot better (or am i wrong on this?).

I hope you can help me out on this and im looking forward to read your comments / Posts.

cheers

my TimeSpy results:

I scored 7 964 in Time Spy Extreme

AMD Ryzen 9 3950X, NVIDIA GeForce RTX 2080 Ti x 1, 65536 MB, 64-bit Windows 10}

www.3dmark.com

Link to my .jpg and .hml Files

https://drive.google.com/file/d/1y0eV47cC4GlADeBNzEiCqeQj25lh_G0a/view?usp=sharing

 

[gggplaya]

What kind of hard drive do you have?

 

[Crosslhs82x2]

Make sure your games are in nvidia control panel program list.

HOW TO CONFIGURE THE NVIDIA GRAPHIC CARD FOR HIGH PERFORMANCE ON YOUR COMPUTER ?

Some systems have the option to switch between an integrated graphics card and a discrete card to save power by using the right card for the right application. Default Settings (Auto-Select) By d...

support.swinguru.com

 

[Crosslhs82x2]

Nice catch Rodrox

 

[Crosslhs82x2]

On the pair of ram you have out please take a picture of the sticker on the ram so we can see exactly what you have.

 

[Crosslhs82x2]

If you are still having issues
Please run 1 set in slots A2 & B2 and run cpu-z giving us a fresh scr shot of spd.
The way the specs read made it confusing.
You have 2 sets of 2x16 making 64gbs.

So if running cpu-z again with just 2 sticks for 32gb and cpu-z reports you have 64 installed that is 1 issue that will need to be solved. If it reads correct we all can move on trying to get to the main issue.

1 thing when you built the system did you have all 3 m.2's on the mobo when you installed windows?

 

[cecchfab]

If you are still having issues
Please run 1 set in slots A2 & B2 and run cpu-z giving us a fresh scr shot of spd.
The way the specs read made it confusing.
You have 2 sets of 2x16 making 64gbs.

So if running cpu-z again with just 2 sticks for 32gb and cpu-z reports you have 64 installed that is 1 issue that will need to be solved. If it reads correct we all can move on trying to get to the main issue.

1 thing when you built the system did you have all 3 m.2's on the mobo when you installed windows?

hello sorry for the slow thread, im very busy at work lately. so i did this: Picture of CPUZ with the 2 RAM slots A2B2 here:
https://drive.google.com/open?id=1Li3c8sPyzW-EZS3j0YBn61_SglrqdWLz

CPU-Z_SPD-2_20200118.JPG

drive.google.com

https://drive.google.com/open?id=1UqKA_XRijgG3S4I2lOQMnHKSegpKsRE7

the HWinfo shots i put in a zip cause there are a few hope its fine:

https://drive.google.com/open?id=1I48UJ8vTWdhKuO8gLLvT3jsc3zeRSXD7

Please note that all this pictures where made in idle, nothing but firefox and HWinfo or CPUZ running. I still did not do the adivced changes in BIOS. ill do them next and post pictures again?.

is it correct that the coreclock of around 4300MHz on every core all the time in idle is normal? i mean whitout OC, should it not be like 3500 isch?

and since i did not know if you guys could take a look at the MSI Logfiles i postet here a picture of it to claryfy my problem, see the very inconsistent frametime causing the stutters at 144FPS.

https://drive.google.com/open?id=1TvT3CD1s08a2y6Ut4x7qLRCbJEZEGGGI

 

[cecchfab]

On the pair of ram you have out please take a picture of the sticker on the ram so we can see exactly what you have.

Hello so here is a picture of the RAM Pair by Pair

Pair 1
https://drive.google.com/open?id=1lczXpnh6vPpLzQ8p6hGR21rU8yHYClmv
Pair 2
https://drive.google.com/open?id=1JMTZakn5oRJBkuR41iH0ck_aBTUp6ycc

Pair 2 is currently installed

 

[Crosslhs82x2]

Check windows power plan.
Set to ryzen balanced.
Next change plan options
Scroll down to find processor power management and double click it.
Click on minimum processor power state
If at 100% set to 10-20% the click Ok and close.
Recheck what ghz is doing then.

 

[RodroX]

This is how to get to where Crosslhs82x2 wrote, in order to "fix" the high idle frecuency (sorry is in Spanish but thats my system language). And yeah, 10-20% is good, I have it set on 5% but 10%~20% is also good.

Cheers

 

[Nemesia]

Graphics:
3071MB NVIDIA GeForce RTX 2080 Ti (Gigabyte) (no OC, latest Driver installed)

2080TI with 3GB VRAM?


RAM:
64Gb (2x 2x8Gb) G Skill Trident Z Neo 3600 (F4-3600C16D-32GTZNC)

2x 2x8GB. That's 32GB of RAM. Not 64.

And don't listen to whoever said this was an entry lvl CPU for gaming. The 3950x is not that far away from the 9900k

View: https://www.youtube.com/watch?v=qjBWlZ0aJWQ

 

[cecchfab]

Graphics:
3071MB NVIDIA GeForce RTX 2080 Ti (Gigabyte) (no OC, latest Driver installed)

2080TI with 3GB VRAM?


RAM:
64Gb (2x 2x8Gb) G Skill Trident Z Neo 3600 (F4-3600C16D-32GTZNC)

2x 2x8GB. That's 32GB of RAM. Not 64.

And don't listen to whoever said this was an entry lvl CPU for gaming. The 3950x is not that far away from the 9900k

View: https://www.youtube.com/watch?v=qjBWlZ0aJWQ

hmh 3071MB NVIDIA GeForce RTX 2080 Ti (Gigabyte) (no OC, latest Driver installed) thats wat speccy tells me, i guess its bugged then; CPUZ tells this story that makes more sense:

https://drive.google.com/open?id=1y3RVMsaaiLR0BZIYkFR83uLy28UeyCwk

2x 2x16 GB is the correct thing, i fixed that, thx for pointing that out.

"And don't listen to whoever said this was an entry lvl CPU for gaming. The 3950x is not that far away from the 9900k" if not outperform it in some things i know but how can i make it work? atm it does not feel right have you seen my stutter pics form AFTERBURNER? its just wrong.

https://drive.google.com/open?id=1TvT3CD1s08a2y6Ut4x7qLRCbJEZEGGGI

 

[cecchfab]

This is how to get to where Crosslhs82x2 wrote, in order to "fix" the high idle frecuency (sorry is in Spanish but thats my system language). And yeah, 10-20% is good, I have it set on 5% but 10%~20% is also good.

Cheers

I will try that thx it should just reduce the idle frequency right? i have it on ultra performance not ryzen balanced. is that a possible issue?

 

[RodroX]

I will try that thx it should just reduce the idle frequency right? i have it on ultra performance not ryzen balanced. is that a possible issue?

Not really an issue, but is like having your feet all the way down on the gas while your car is in neutral, just a waste you know

 

[Crosslhs82x2]

Ya not really any way part of the issues of the shutters but it should take care of the last concern.

So you mention a slight or mild Oc on the 2080 ti
Have you set back to default and retested?

 

[Loadedaxe]

PUBG is a poorly optimized game. How does it run in other software/games? Google "stop stuttering in PUBG", there are all kinds of tips that help. I dont play it myself but my son does and there was a few tips he followed that eliminated the stuttering he was having to a minimum.

And dont disable smt. That wont help except on temps which you posted that you dont have that issue.

 

[vankampenp]

What Windows version are you on? There are some performance changes related to the 3950 in windows 1909.

 

[IronBankNote]

I just wanted to say I am having very similar issues with my 3950x system (on different games), I made a post about it in this thread. Perhaps I am having the same (unresolved) issue, and the comparisons could be useful?