Question Samsung Magician won’t recognize my 970 Pro

techflame700

Commendable
Nov 30, 2018
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I recently installed a 970 Pro in my system and Magician keeps telling me “This drive is not supported”. I attempted to install the Samsung Nvme driver but it told me “Samsung NVM Express Device is not connected. Connect the device and try again”. It is plugged into the only M.2 slot on my motherboard. I Tried to change “Storage Boot Option Control” in the BIOS from legacy to UEFI no luck. Thanks!

SSD: Samsung 970 Pro 1 TB (Boot Drive)
Motherboard: Gigabyte Z270XP SLI
BIOS Version: F9D (Latest Version)
 
Last edited:

techflame700

Commendable
Nov 30, 2018
115
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1,590
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What version of Windows are you using? Is Windows fully up to date?

Did you install the motherboard chipset drivers (from Intel or the Windows "generic" drivers)?
Windows is on version 1809 and I use Windows 10 Pro. I probably have the default windows Drivers that auto installed I’m not 100% sure about that though.
 

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