Seagate 2Tb detected but cannot be read

[arafifuddin]

My external hard disk seagate 2tb was working well before but suddenly couple days ago when i plug in into my laptop asus window 10, the hard disk is on i can hear the fan inside it functioning. Below it showed up that a usb was plug in so the laptop detected the had disk buat it wont come up like usual the folder of the hard disk. When i open the my computer it just show up picture of hard disk with the name local hard disk:H, usually it suppose to show up Seagate something and show the volume on the hard disk but it wont come up. And when i doubled click it, it wont show up,and it say the hard disk cannot be access

 

[arafifuddin]

MERGED QUESTION
Question from arafifuddin : "Seagate 2Tb detected but cannot be read"

My external hard disk seagate 2tb was working well before but suddenly couple days ago when i plug in into my laptop asus window 10, the hard disk is on i can hear the fan inside it functioning. Below it showed up that a usb was plug in so the laptop detected the had disk buat it wont come up like usual the folder of the hard disk. When i open the my computer it just show up picture of hard disk with the name local hard disk:H, usually it suppose to show up Seagate something and show the volume on the hard disk but it wont come up. And when i doubled click it, it wont show up,and it say the hard disk cannot be access

 

[rgd1101]

are you sure windows didn't change the drive letter?

 

[arafifuddin]

The drive letter is for example like hard disk(G, that "(G is the drive letter right?

 

[rgd1101]

The drive letter is for example like hard disk(G, that "(G is the drive letter right?

yes.

 

[arafifuddin]

The drive letter is for example like hard disk(G, that "(G is the drive letter right?

yes.

 

[arafifuddin]

How to check? What should i do?

 

[rgd1101]

go to explorer and check if your ext drive is on another drive letter

 

[arafifuddin]

go to explorer and check if your ext drive is on another drive letter

 

[arafifuddin]

But how to know the original drive letter? When i plugged in the ext hard disk it come out said that "H:\is not accessible. The request failed due to a fatal device hardware error."

 

[rgd1101]

Oh. reread your post, sound more like the hdd failed

 

[arafifuddin]

Oh. reread your post, sound more like the hdd failed

 

[arafifuddin]

What means by the hdd failed? It is not damage yet right? I had follow some steps from Google which to change the drive letter through disk manager but nothing happened, i also tried to update the usb driver.. what should i do actually.. do u know how? Pls help me

 

[enforcerdestroyer]

An HDD failing is basically when your HDD stops working, and you can't do much about it when it does fail. Run Seatools to check the health of the drive https://www.seagate.com/support/by-topic/downloads/ . If your warranty is still valid (you can verify here http://support.seagate.com/customer/en-US/warranty_validation.jsp ), you can request an RMA and there's a chance they can send you a new drive. Of course, this comes at a cost of losing files, which again you can't do much about. There could be some programs that have the ability to recover files from failed drives, but I don't know any. Good luck!

 

[arafifuddin]

Okay.. thank you so much for helping me!!

 

[seagate_surfer]

Hello arafifuddin, sorry to see you have run into trouble with your drive. Were you able to run Seatools or contact support? It is always a good idea to have a good back up plan in place.

The conventional wisdom by tech experts on backups is known as the 3-2-1 method.

Basically you want:

3 copies of any data you don't want to lose
2 different mediums it's stored on (so 2 different drives in your computer, for example)
1 copy kept offsite, to prevent against disaster.