[SOLVED] Seagate External HD 3tb freezing computer and see HD but no files

[kraftwerk]

Here is what is happening:
(1) I have an older 3TB Seagate External HD
(2) The HD freezes my computer when I try to access it. Any windows that are open are frozen and I can not do anything
(3) When clicking on the external drive location in windows the files are not shows
(4) the hard drive does show up as a drive
(5) opening the drive or trying to access the drive leads my computer to freeze
(6) I even tried chkdsk E:/f" and it does nothing since it is also stuck in a loop so to speak
(7) I did try This PC ---> properties--->tools tab--->check
I did this a long time ago and I do recall it screwing up my hard drive. Unfortunately, I do not recall how to fix it
(8) the hard drive was accessible and files were copied and pasted until repairs were tried in dos and above.
(8 1/2) I can not even scan bad sectors since the hard drive is having issues
(9) PLEASE PLEASE HELP ME. I would appreciate any input and thanks in advance for any guidance.
(1) ultimately I want the drive to be recognized by AOEMI backupper so that I can make a clone of it and place it on another external drive.
Best

 

[rgd1101]

it is in a external encloses? sound like hardware issue. not going to fix it with software

 

[kraftwerk]

It is enclosed. I have repaired it before. anytime I connect and file explorer freezes. when I disconnect the drive computer unfreezes

 

[mdd1963]

it is not uncommon for some drives, when failing, to completely lock up a system and make it unusable, as I've seen this many times.

'Deposit in nearest trash can' is likely the end result.

Hopefully it has nothing of importance on it...

 

[kraftwerk]

Oh no.

If it can be recovered what do people recommend

Software. Free or otherwise

 

[rgd1101]

hardware issue. get data recovery service

 

[kraftwerk]

Thanks I might try that if all else fails