Serious problem ..... :(

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RobertGPS

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Jan 14, 2015
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Hi,

Ive posted a thread earlier. I have build my first gaming PC, but I think it was a bridge too far....beacause I'm afraid I've broken something...

Spcs:

X99 MSI MOBO
MSI GTX980Ti
i75820K
1200w Corsair HX PSU
H100i GTX water cooler

At first my cooling temps were far too high. I accidentally installed the wrong screws for the H100i into my mobo.

I changed them to the right one (which were lower...) and my temps were great! (new MX4 paste

But........ I got 2 times a major FREEZE, just on desktop, couldn't do anything... But I could reset and everything worked.. Until just now....

When I tried to put on the system, I just hear a couple "dead clicks....." The system is TRYING to boot, but it can't....

I've tested the PSU, and it lights up green, so that can't really be it... When I just unscrewed the H100i again, 1 screw was coming up with the cooler...it was 'stuck' with it So i am very afraid there did go something terribly wrong there.... I am VERY afraid the CPU is dead. Of maybe the motherboard..... The motherboard 'on board power switch' DOES light on... don't know if that could mean something.

And one last detail, when the cooler was mounted wrong in the first place, I ran Prime95 and did get INSTANT 95 C degrees... maybe it fried the Cpu? I shut the PC down in 5-10 seconds after starting prime, so it didn't run very long....

Please help :-(


 
Solution
QSV
Yeah that was me.
To me it kinda looks like a solvent liquid dripped on it and was smeared away. Kinda hard to tell from the pictures though.
Might be a refurbished or used one. I have often gotten hardware that has been clearly used before since there was dust on it, fingerprints, scratches, etc.
Regrettably many manufacturers and shops do that. In which country do you live? There might be laws that encourage that and laws that might make it easy for you to get a new one.
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Yeah but the CPU is much less likely being shot. Still he has to start somewhere. Yet I dont see where he did something wrong which could have destroyed the mainboard, unless the stock MSI backplate is completely incompatible with the cooler and the PCB broke from the pressure when installing it. But you would have heard that.
They should replace it.
 
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No I dont use a backplate... Should I? The manual says I dont because of the lga2011... No I dont think it is contacting it? Ill go to sleep now, tomorrow I will remove the mobo and see what that does... I reed something about the line up: must be correct or there could be short.. What does it mean exaclty? Line up so that the holes of the mobo matches the case holes?
 
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Grats! 😉
Since you already tested taking everything out, you can put everything back in/on.

Most likely it was some kind of metal flake from the screws (I see that a lot, but only on cheaper coolers).
 
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Ok.... It is solved...... I put back in the 2 other RAM sticks..... And the problem occured again..... Is was the bl**dy RAM the whole time! The RAM is 3 weeks old?!! I guess this is a warranty thing right? Should I test which RAM stick it is?? Or is it a slot in he mobo?
 
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This Is weird... Whenever I only use 2 slots: it works, withever dim I use, but when I put in all 4.... It doesnt?? What could it be: completely other subject haha but a much less scary one for me 😉
 
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I thought you tested that before?
Its kinda hard to help you properly if you dont follow instructions.

You tried all combinations of RAM sticks with just 2 sticks in it and it worked with any 2 of the 4?
 
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Well... I am New and nobody Said just try 2 of the 4 sticks... 🙁 just: replace... Im not experfienced enough to think of that sorry sorry sorry :)

But yes: I tried al combinations on the 1st and last slot (these are the slots to be used when you want dual Channel for my mobo) everything works... But when I insert the other two slots: problem begins again..
 
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yup indeed. Only with 2 sticks in it POWERS on, but doesn't fully boot! I've cleared CMOS of course and maybe that is blocking something?

I've got a MSI X99S Gaming 7 board and the only thing it shows (after putting 2 sticks i) on the number screen in the mobo: 60-55-04 and again : 60-55-04 and again 60-55-04, etc etc..... what could this mean?

In thr manual these numbers stand for:

60 : doesn't say anything in the manual
55 : early memory initialization
04 : power on south bridge initialization


so weird? I'll try swapping memory sticks first
 
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yeah.....al 4 work.......

Strange right??

Windows run beautifully.....my processor too ;-) only 25 degrees idle, so cooling problems are gone, it recognizes everything.... But more than 1 RAM stick and it won't boot.......
 
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The CPU is pretty much the last thing to fail in a PC. To be honest I havent seen one fail since forever. Old AMD ones failed often since they didnt have safety features and not even a protective heatspreader. But modern ones are tanks.

Also, if the CPU was damaged the PC would at minimum spin up the fans, and it surely wouldnt boot into Windows. And again: If it was the CPU, and it works with just one memory stick, it would also work with no memory stick.
It is your mainboard.
 
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You will only have single or dual channel memory with that config, which impairs performance.

But that shows that probably half of the memory channels are broken. You can put that as a description into the RMA report (half of the memory banks dont work and PC wont power on without any memory).
 
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