Serious problem ..... :(

[RobertGPS]

Hi,

Ive posted a thread earlier. I have build my first gaming PC, but I think it was a bridge too far....beacause I'm afraid I've broken something...

Spcs:

X99 MSI MOBO
MSI GTX980Ti
i75820K
1200w Corsair HX PSU
H100i GTX water cooler

At first my cooling temps were far too high. I accidentally installed the wrong screws for the H100i into my mobo.

I changed them to the right one (which were lower...) and my temps were great! (new MX4 paste

But........ I got 2 times a major FREEZE, just on desktop, couldn't do anything... But I could reset and everything worked.. Until just now....

When I tried to put on the system, I just hear a couple "dead clicks....." The system is TRYING to boot, but it can't....

I've tested the PSU, and it lights up green, so that can't really be it... When I just unscrewed the H100i again, 1 screw was coming up with the cooler...it was 'stuck' with it So i am very afraid there did go something terribly wrong there.... I am VERY afraid the CPU is dead. Of maybe the motherboard..... The motherboard 'on board power switch' DOES light on... don't know if that could mean something.

And one last detail, when the cooler was mounted wrong in the first place, I ran Prime95 and did get INSTANT 95 C degrees... maybe it fried the Cpu? I shut the PC down in 5-10 seconds after starting prime, so it didn't run very long....

Please help :-(

 

[RobertGPS]

ok thank you, I will call MSI or the online-shop??

 

[QSV]

Check with the shop first. They might have a RMA section on their website. If they say they wont replace it, check with MSI.

 

[RobertGPS]

Ok, just for the record: stress testing it with Aida 64 / Intel processor diagnostic / benchmarking with Heaven DX11 and playing Witcher 3 with everything on Ultra ....... Runs like a beast :S no freezes nothing........ still......the memory lanes aren't working. The strange thing was though: somebody mentioned the strange plastic from there MSI letters on the MOBO, I saw it to when installing, like somebody scrapped half off it... and there were white-ish marks on the mobo, looks almost like fingers.......


it would not....be....a revised one....no.....right? :S

 

[QSV]

Yeah that was me.
To me it kinda looks like a solvent liquid dripped on it and was smeared away. Kinda hard to tell from the pictures though.
Might be a refurbished or used one. I have often gotten hardware that has been clearly used before since there was dust on it, fingerprints, scratches, etc.
Regrettably many manufacturers and shops do that. In which country do you live? There might be laws that encourage that and laws that might make it easy for you to get a new one.

 

[RobertGPS]

Thank you all VERY much for your help! I Will let you know what happened after the return of the board!

One last question:

I saw with the memory placed right just now just code 4 showed up... "South Bridge initialization before microcode loading" : after reboot it went away and booted fine. But i am so afraid the CPU is maybe IS damaged...? Or does the passed Intel test rules that out and it is ONLY the board?

 

[QSV]

lol, seriously, the CPU is fine.
And even if it wasnt, why shouldnt you be able to get it replaced?

 

[RobertGPS]

Haha ok thanks, yeah maybe because I screwed the cooler too hard on it ans it broke... :S but I am so new at PC's, I het easilly scared

 

[tiny voices]

You can't damage it by screwing the cooler down to tight. they are designed to take many TIMES more force than that. CPUs are very durable.

The CPU is fine.

 

[RobertGPS]

Ok! Thanks again guys! Youre great!

 

[QSV]

I can tell you a little story of me messing up to make you feel better:
For a custom Haswell project I made some ATX cables (24p and 8p) on my own and didnt realize I had put the pins back into the connector inverted. I plugged everything in and started the PC and the due to the wrong pins the CPU got massive overvoltage. I even saw a small puff of smoke going up. The CPU still worked after that without problems, only the temperature displayed was a little higher than before, so only the temp sensors got slightly damaged. I actually checked with a thermometer if it was indeed running hotter now, but the temps were the same as before. The mainboard was shot, though.
So no worries. Those things are indeed tanks.

 

[RobertGPS]

haha wow....ok, that makes me feel a little better ;-)

 

[RobertGPS]

Hey Guys, reporting back! I've got a new motherboard from MSI, an other type also. All the problems are gone.... It is stable as a rock! Thanks again for all your help!