Question Shift key stuck tried with different keyboard no progress

[sopno]

Hi,
So my friend is facing an issue. This shift is stuck. He freshly installed the windows but problem didn’t solve. Also, he tried with another keyboard to see if problem with the keyboard but same problem with different keyboard. Can anybody help me ?

Pc specs:
r5 3600
rtx 3060
16GB ram
Motherboard- gigabyte aorus pro wifi
corsair CV650 650 watt 80+ bronze rated
Window 10

 

[Ralston18]

Update the post to include full hardware specs and OS information.

Include PSU and disk drives.

Make and model keyboards?

Do the keyboards work correctly on other computers?

 

[sopno]

Update the post to include full hardware specs and OS information.

Include PSU and disk drives.

Make and model keyboards?

Do the keyboards work correctly on other computers?

Yes keyboard works correctly with other pc. Also updated pc specs.

 

[Ralston18]

Hopefully just some configuration error of commission or omission. May take a bit of effort to find the culprit.

Things to try:

1) Run the built in Windows troubleshooters. The troubleshooters may find and fix something.

2) Check settings and configuration via Accessibility > Keyboard.

Also Time & Language > Typing.

3) What games are being played? Could be that the SHIFT key has been reconfigured for some other purpose.

4) Any gaming tools installed - if so: uninstall.

5) Delete any installed keyboard drivers. Just use the Windows drivers to determine if the problem ends.

 

[sopno]

Hopefully just some configuration error of commission or omission. May take a bit of effort to find the culprit.

Things to try:

1) Run the built in Windows troubleshooters. The troubleshooters may find and fix something.

2) Check settings and configuration via Accessibility > Keyboard.

Also Time & Language > Typing.

3) What games are being played? Could be that the SHIFT key has been reconfigured for some other purpose.

4) Any gaming tools installed - if so: uninstall.

5) Delete any installed keyboard drivers. Just use the Windows drivers to determine if the problem

After fresh installation, he didn't install any games.

 

[Ralston18]

No games, no keyboard/mouse utilities, etc.. - correct.... ?

Double check that no keyboard or mouse utilities are being launched via Task Manager > Startup or triggered via Task Scheduler.

Just use the native Windows 10 keyboard drivers.

= = = =

With a fresh installation another thing you can do is to run "dism" and "sfc /scannow" to find and fix corrupted files.

FYI:

https://www.windowscentral.com/how-use-dism-command-line-utility-repair-windows-10-image

https://www.lifewire.com/how-to-use-sfc-scannow-to-repair-windows-system-files-2626161