sleeping printers have to be reconnected

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Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

We have 5 new xp pro pc's with printers attached that keep falling asleep. i
thought cari had answer with power save on usb's when i realized these
printers are connected to LP1. we can find the sleep setting on the usbs but
not the LP port. this could be a setting on our network switch but we
strongly suspect the new pc's and xp pro are the culprit - help anyone?
 
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Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

check the computer BIOS and make sure the parallel ports are not configured
for power management

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
;kbhowto]http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"fab" <fab@discussions.microsoft.com> wrote in message
news:95994224-A42F-4D32-94C6-7B2563844D49@microsoft.com...
> We have 5 new xp pro pc's with printers attached that keep falling asleep.
i
> thought cari had answer with power save on usb's when i realized these
> printers are connected to LP1. we can find the sleep setting on the usbs
but
> not the LP port. this could be a setting on our network switch but we
> strongly suspect the new pc's and xp pro are the culprit - help anyone?
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

thanks alan i will get our person at that site to check that tomorrow. i have
a similar pc here at home and when i check parallel ports on bios there is no
mention of power management on my parallel port but i don't have the problem,
his pcs are brand new and maybe have that setting on.

"Alan Morris(MSFT)" wrote:

> check the computer BIOS and make sure the parallel ports are not configured
> for power management
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> ;kbhowto]http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "fab" <fab@discussions.microsoft.com> wrote in message
> news:95994224-A42F-4D32-94C6-7B2563844D49@microsoft.com...
> > We have 5 new xp pro pc's with printers attached that keep falling asleep.
> i
> > thought cari had answer with power save on usb's when i realized these
> > printers are connected to LP1. we can find the sleep setting on the usbs
> but
> > not the LP port. this could be a setting on our network switch but we
> > strongly suspect the new pc's and xp pro are the culprit - help anyone?
>
>
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

thanks for trying Alan but there were no power management settings in the
parallel port bios. I also realized that 1 of our 5 printers is an hp2300
which is in fact connected by a usb port but even after disabling the sleep
on the device manager settings for usb ports we are still having the same
problem with that printer as the other 4 connected by LP1. More info - we are
connecting to an AS400 using the internet and Host on Demand - we have 2
other locations set up the same way and they do not have this problem. The
big difference at this site is the pc's are new and we are using a newly set
up switch for the inernet connection. Our screen sessions which come through
the same configuration are not going to sleep like the printers. We still
feel there is something minor we might be missing in our xp pro power
management set up but we can't find it. A simple close of the printer session
and reopening it gets the printers going after 15 minutes idle. Any other
ideas??

"fab" wrote:

> thanks alan i will get our person at that site to check that tomorrow. i have
> a similar pc here at home and when i check parallel ports on bios there is no
> mention of power management on my parallel port but i don't have the problem,
> his pcs are brand new and maybe have that setting on.
>
> "Alan Morris(MSFT)" wrote:
>
> > check the computer BIOS and make sure the parallel ports are not configured
> > for power management
> >
> > --
> > Alan Morris
> > Windows Printing Team
> > Search the Microsoft Knowledge Base here:
> > ;kbhowto]http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> >
> > This posting is provided "AS IS" with no warranties, and confers no rights.
> >
> > "fab" <fab@discussions.microsoft.com> wrote in message
> > news:95994224-A42F-4D32-94C6-7B2563844D49@microsoft.com...
> > > We have 5 new xp pro pc's with printers attached that keep falling asleep.
> > i
> > > thought cari had answer with power save on usb's when i realized these
> > > printers are connected to LP1. we can find the sleep setting on the usbs
> > but
> > > not the LP port. this could be a setting on our network switch but we
> > > strongly suspect the new pc's and xp pro are the culprit - help anyone?
> >
> >
> >
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Not sure what you mean by screen sessions. Is this a terminal server
environment? You keep stating LP1 I am assuming you mean LPT1.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
;kbhowto]http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"fab" <fab@discussions.microsoft.com> wrote in message
news:55FCA4E8-6BCE-4CF9-8640-AFF9B6B59556@microsoft.com...
> thanks for trying Alan but there were no power management settings in the
> parallel port bios. I also realized that 1 of our 5 printers is an hp2300
> which is in fact connected by a usb port but even after disabling the
sleep
> on the device manager settings for usb ports we are still having the same
> problem with that printer as the other 4 connected by LP1. More info - we
are
> connecting to an AS400 using the internet and Host on Demand - we have 2
> other locations set up the same way and they do not have this problem. The
> big difference at this site is the pc's are new and we are using a newly
set
> up switch for the inernet connection. Our screen sessions which come
through
> the same configuration are not going to sleep like the printers. We still
> feel there is something minor we might be missing in our xp pro power
> management set up but we can't find it. A simple close of the printer
session
> and reopening it gets the printers going after 15 minutes idle. Any other
> ideas??
>
> "fab" wrote:
>
> > thanks alan i will get our person at that site to check that tomorrow. i
have
> > a similar pc here at home and when i check parallel ports on bios there
is no
> > mention of power management on my parallel port but i don't have the
problem,
> > his pcs are brand new and maybe have that setting on.
> >
> > "Alan Morris(MSFT)" wrote:
> >
> > > check the computer BIOS and make sure the parallel ports are not
configured
> > > for power management
> > >
> > > --
> > > Alan Morris
> > > Windows Printing Team
> > > Search the Microsoft Knowledge Base here:
> > > ;kbhowto]http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> > >
> > > This posting is provided "AS IS" with no warranties, and confers no
rights.
> > >
> > > "fab" <fab@discussions.microsoft.com> wrote in message
> > > news:95994224-A42F-4D32-94C6-7B2563844D49@microsoft.com...
> > > > We have 5 new xp pro pc's with printers attached that keep falling
asleep.
> > > i
> > > > thought cari had answer with power save on usb's when i realized
these
> > > > printers are connected to LP1. we can find the sleep setting on the
usbs
> > > but
> > > > not the LP port. this could be a setting on our network switch but
we
> > > > strongly suspect the new pc's and xp pro are the culprit - help
anyone?
> > >
> > >
> > >
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Sorry Alan - LPT1 and we are communicating with an AS400 over the internet
using Host on Demand (IBM) with the same configuration in 2 other locations
without this problem.

Frank

"Alan Morris(MSFT)" wrote:

> Not sure what you mean by screen sessions. Is this a terminal server
> environment? You keep stating LP1 I am assuming you mean LPT1.
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> ;kbhowto]http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "fab" <fab@discussions.microsoft.com> wrote in message
> news:55FCA4E8-6BCE-4CF9-8640-AFF9B6B59556@microsoft.com...
> > thanks for trying Alan but there were no power management settings in the
> > parallel port bios. I also realized that 1 of our 5 printers is an hp2300
> > which is in fact connected by a usb port but even after disabling the
> sleep
> > on the device manager settings for usb ports we are still having the same
> > problem with that printer as the other 4 connected by LP1. More info - we
> are
> > connecting to an AS400 using the internet and Host on Demand - we have 2
> > other locations set up the same way and they do not have this problem. The
> > big difference at this site is the pc's are new and we are using a newly
> set
> > up switch for the inernet connection. Our screen sessions which come
> through
> > the same configuration are not going to sleep like the printers. We still
> > feel there is something minor we might be missing in our xp pro power
> > management set up but we can't find it. A simple close of the printer
> session
> > and reopening it gets the printers going after 15 minutes idle. Any other
> > ideas??
> >
> > "fab" wrote:
> >
> > > thanks alan i will get our person at that site to check that tomorrow. i
> have
> > > a similar pc here at home and when i check parallel ports on bios there
> is no
> > > mention of power management on my parallel port but i don't have the
> problem,
> > > his pcs are brand new and maybe have that setting on.
> > >
> > > "Alan Morris(MSFT)" wrote:
> > >
> > > > check the computer BIOS and make sure the parallel ports are not
> configured
> > > > for power management
> > > >
> > > > --
> > > > Alan Morris
> > > > Windows Printing Team
> > > > Search the Microsoft Knowledge Base here:
> > > > ;kbhowto]http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> > > >
> > > > This posting is provided "AS IS" with no warranties, and confers no
> rights.
> > > >
> > > > "fab" <fab@discussions.microsoft.com> wrote in message
> > > > news:95994224-A42F-4D32-94C6-7B2563844D49@microsoft.com...
> > > > > We have 5 new xp pro pc's with printers attached that keep falling
> asleep.
> > > > i
> > > > > thought cari had answer with power save on usb's when i realized
> these
> > > > > printers are connected to LP1. we can find the sleep setting on the
> usbs
> > > > but
> > > > > not the LP port. this could be a setting on our network switch but
> we
> > > > > strongly suspect the new pc's and xp pro are the culprit - help
> anyone?
> > > >
> > > >
> > > >
>
>
>