I ordered up a NVIDIA 8600 GT 256MB graphics card. It came with a power cable, and I expected it to. Not having too much experience installing and peice of hardware, I connected the cable to the mobo on the only place open. The card worked just fine. Come to find out, I could not save any settings in the bios as I attempted to reset the boot order to the CD drive as being the first in the boot order. Configure, back to default. Configure back to default. I was on the phone with Dell tech for a good hour. Not a bad experience either, just time. They could not get the boot order to save, or save any settings with me on the phone either.
It should also be mentioned that I purposely ordered the graphics card through Dell to insure it would be compatible with my machine to avoid exactly what is now happening. Incidentally, the card was one of the upgrade options as I populated how I wanted my new computer to be built.
Solution? New mobo. Sounded reasonable to me. The tech was promptly dispatched and troubleshooted the problem as being the cable for the graphics card being connected to the bios boot jumper, not where it should be. The graphics card would not work at all not being connected. He tested that. I saw it. He got on the phone with Dell tech as he could not find any other place to connect the external cable for the graphics card, where I'm at right now with this.
Currently, my new card is not installed as I do not wish to connect the cable where it was, messing with the bios setting even though the card worked just fine from there. It's sitting right there, begging to run my City of Heroes game...lol. I got a new mobo out of the techs visit at least. He was there to replace the mobo, so that is what he did.
My questions and my problem is:
1) Where on the mobo do I connect the damn cable?
2) Is it necessary to connect the cable?
3) Does the NVIDIA 8600 GT have to use the external cable to operate?
4) Can the card run off of the PCI slot exclusively even though the cable came with the NVIDIA 8600 GT?
My General Motherboard Information :
Manufacturer : Dell Inc. (Dell)
Product : 0RY206
Version : ÿÿÿ
Serial Number : ..CN698617B702CD.
Support MP : Yes, 2 CPU(s)
Version MPS : 1.4
Thank you all in advace for you answers. Before I get on the phone with Dell, again, I would like to have some educated amunition from you pro's. They started to walk me through the graphics card "re-install" today on the phone but unfortunately I was not at my computer, so I had to hold off. I thought I would reach out here first before calling. If you need more information to troubleshoot, please do not hesitate to ask. I I plan to be very attentive to this thread.
Thank you,
It should also be mentioned that I purposely ordered the graphics card through Dell to insure it would be compatible with my machine to avoid exactly what is now happening. Incidentally, the card was one of the upgrade options as I populated how I wanted my new computer to be built.
Solution? New mobo. Sounded reasonable to me. The tech was promptly dispatched and troubleshooted the problem as being the cable for the graphics card being connected to the bios boot jumper, not where it should be. The graphics card would not work at all not being connected. He tested that. I saw it. He got on the phone with Dell tech as he could not find any other place to connect the external cable for the graphics card, where I'm at right now with this.
Currently, my new card is not installed as I do not wish to connect the cable where it was, messing with the bios setting even though the card worked just fine from there. It's sitting right there, begging to run my City of Heroes game...lol. I got a new mobo out of the techs visit at least. He was there to replace the mobo, so that is what he did.
My questions and my problem is:
1) Where on the mobo do I connect the damn cable?
2) Is it necessary to connect the cable?
3) Does the NVIDIA 8600 GT have to use the external cable to operate?
4) Can the card run off of the PCI slot exclusively even though the cable came with the NVIDIA 8600 GT?
My General Motherboard Information :
Manufacturer : Dell Inc. (Dell)
Product : 0RY206
Version : ÿÿÿ
Serial Number : ..CN698617B702CD.
Support MP : Yes, 2 CPU(s)
Version MPS : 1.4
Thank you all in advace for you answers. Before I get on the phone with Dell, again, I would like to have some educated amunition from you pro's. They started to walk me through the graphics card "re-install" today on the phone but unfortunately I was not at my computer, so I had to hold off. I thought I would reach out here first before calling. If you need more information to troubleshoot, please do not hesitate to ask. I I plan to be very attentive to this thread.
Thank you,